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support

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Description

Enhance pairing through the identification of patterns. Our innovative AI empowers organizations worldwide to uncover nuanced and significant behavioral trends, allowing them to pair their workforce more effectively with clients. Afiniti Enterprise Behavioral Pairing™ identifies and anticipates interpersonal behavior patterns to ensure the best matches between customers and agents. Backed by more than 150 patents, Afiniti's technology analyzes various data sources and publicly accessible information linked to customer identities to uncover successful interaction patterns, which are then utilized in real-time to boost health outcomes, increase business profitability, and elevate customer satisfaction levels. This cutting-edge approach revolutionizes the way enterprises interact with their clients, fostering stronger relationships and driving sustained growth.

Description

Darktrace Behavioral Defense Platform is an AI-powered cybersecurity platform designed to secure modern enterprises in the AI era. The platform provides unified visibility, continuous behavioral monitoring, and autonomous response across AI, people, and infrastructure. Darktrace uses Adaptive AI to continuously learn how an organization normally behaves across users, systems, relationships, AI interactions, and operational patterns. This behavioral understanding helps security teams identify anomalies, detect novel threats, and respond with speed and precision. The Secure AI capabilities help organizations monitor AI adoption, prompts, agents, development activity, and Shadow AI. The Secure People capabilities protect email and collaboration environments from phishing, account compromise, and other human-centered risks. The Secure Infrastructure capabilities help detect, investigate, and contain threats across network, cloud, identity, endpoint, and operational technology environments. Real-Time AI Analyst supports AI-driven detection, investigation, triage, response, prioritization, and reporting for security teams. By combining behavioral profiling, cross-domain visibility, autonomous response, AI security, email protection, infrastructure defense, and SOC support, Darktrace helps enterprises improve security outcomes in real time.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace No 
CYREBRO No 
Chronicle SOAR No 
Darktrace / IDENTITY No 
Docker No 
EndaceProbe No 
Google Drive No 
Google Workspace No 
Kroll Cyber Risk No 
Microsoft Azure No 
Microsoft OneDrive No 
Okta No 
OverSOC No 
Qbilon No 
Recorded Future No 
Salesforce No 
SecurityHQ No 
Swimlane No 
ThreatAware No 
Zoom No 

Integrations

Azure Marketplace Yes 
CYREBRO Yes 
Chronicle SOAR Yes 
Darktrace / IDENTITY Yes 
Docker Yes 
EndaceProbe Yes 
Google Drive Yes 
Google Workspace Yes 
Kroll Cyber Risk Yes 
Microsoft Azure Yes 
Microsoft OneDrive Yes 
Okta Yes 
OverSOC Yes 
Qbilon Yes 
Recorded Future Yes 
Salesforce Yes 
SecurityHQ Yes 
Swimlane Yes 
ThreatAware Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Afiniti

Founded

2005

Country

United States

Website

afiniti.com

Vendor Details

Company Name

Darktrace

Founded

2013

Country

United Kingdom

Website

www.darktrace.com

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

Product Features

Cloud Security

Antivirus No 
Application Security No 
Behavioral Analytics No 
Encryption No 
Endpoint Management No 
Incident Management No 
Intrusion Detection System No 
Threat Intelligence No 
Two-Factor Authentication No 
Vulnerability Management No 

Cybersecurity

AI / Machine Learning Yes 
Behavioral Analytics Yes 
Endpoint Management Yes 
IOC Verification No 
Incident Management No 
Tokenization No 
Vulnerability Scanning Yes 
Whitelisting / Blacklisting Yes 

Email Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Encryption No 
Policy Management No 
Quarantine No 
Reporting/Analytics No 
Whitelisting / Blacklisting No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Event Tracking No 
IP Protection No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Spyware Removal No 
Two-Factor Authentication No 
Vulnerability Scanning No 
Web Threat Management No 
Web Traffic Reporting No 

Network Security

Access Control No 
Analytics / Reporting No 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Threat Response No 
VPN No 
Vulnerability Scanning No 

Network Traffic Analysis (NTA)

Anomalous Behavior Detection No 
High Bandwidth Usage Monitoring No 
Historical Behavior Data No 
Identify High Network Traffic Sources No 
Network Transaction Visibility No 
Stream Data to IDR or Data Lake No 
Traffic Decryption No 

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