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Description

Enhance pairing through the identification of patterns. Our innovative AI empowers organizations worldwide to uncover nuanced and significant behavioral trends, allowing them to pair their workforce more effectively with clients. Afiniti Enterprise Behavioral Pairing™ identifies and anticipates interpersonal behavior patterns to ensure the best matches between customers and agents. Backed by more than 150 patents, Afiniti's technology analyzes various data sources and publicly accessible information linked to customer identities to uncover successful interaction patterns, which are then utilized in real-time to boost health outcomes, increase business profitability, and elevate customer satisfaction levels. This cutting-edge approach revolutionizes the way enterprises interact with their clients, fostering stronger relationships and driving sustained growth.

Description

Darktrace / IDENTITY is an advanced identity threat defense solution powered by AI, designed to merge proactive risk management with real-time detection, thorough investigation, and autonomous response throughout various IT environments. It seamlessly integrates with single sign-on systems and Active Directory, ensuring comprehensive visibility into user activities by tracking access and behaviors after authentication across cloud, SaaS, hybrid, and on-premises setups. Utilizing Self-Learning AI, the system performs millions of computations based on real-time data to establish baseline behaviors for users, devices, applications, service accounts, and other identities, allowing it to pinpoint subtle anomalies that could signal issues like account takeovers, credential theft, session-token misuse, insider threats, lateral movement, or data breaches. Additionally, Peer Group Analysis emphasizes behaviors that stand out among similar users, while Credential Theft Monitoring leverages a combination of human insight and the rapid processing capabilities of AI. This multi-faceted approach enhances the overall security posture by addressing potential threats before they can escalate into serious breaches.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
Darktrace No 

Integrations

Active Directory Yes 
Darktrace Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Afiniti

Founded

2005

Country

United States

Website

afiniti.com

Vendor Details

Company Name

Darktrace

Founded

2013

Country

United Kingdom

Website

www.darktrace.com/products/identity

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

Alternatives

Alternatives

Permiso Reviews

Permiso

Permiso Security