Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Unleash your newfound ability to uncover customer preferences and sentiments by capturing every interaction across web, social media, and business applications, transforming them into valuable Customer Insights. Gain a deep understanding of your brand's sentiment and identify key trends while keeping tabs on your competition. With comprehensive monitoring of social platforms, websites, and internal operations, nothing escapes your attention. Equip any team with tailored insights through Affogata's adaptable visualization tools and data export options. Respond swiftly with real-time reporting from Affogata, ensuring no conversation goes unnoticed. Analyze how customers engage with your campaigns and messaging, enhancing your NPS through sentiment analysis that contextualizes your service quality. Identify new product features that users are seeking while revealing areas where competitors may have an advantage. Explore influencer dynamics and emerging trends on your social channels and within private groups. Finally, maintain a holistic perspective on your brand's perception, always vigilant for potential threats that may arise. This comprehensive approach will enable you to stay ahead in an ever-evolving marketplace.
Description
Dig is a cutting-edge social intelligence platform designed to help brands gain insights into public perceptions and emotions by extracting genuine audience reactions from social media in real-time. It offers extensive social media coverage across various platforms, formats, and languages, capturing evolving trends, influential creators, ongoing conversations, and new narratives as they emerge. By scrutinizing social videos and images on a frame-by-frame basis, it uncovers themes, identifies key creators and figures, and understands context that traditional text analytics might overlook. Its advanced natural-language research chatbot is capable of addressing complex multi-step inquiries, allowing users to delve from broad observations down to specific posts, while ensuring each response is connected to its original source material. In addition, Dig provides sophisticated context-sensitive sentiment analysis, detailed creator profiling, insightful narrative intelligence, customizable dashboards for insights, real-time social feeds, intelligent alerts, comprehensive comment analysis, and advanced figure detection capabilities, making it an invaluable tool for brands seeking to navigate the social media landscape effectively. Ultimately, Dig empowers brands to stay ahead of the curve by continuously adapting to the rapidly changing dynamics of audience engagement.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Bluesky
No
Facebook
No
Google Business Profile
No
Instagram
No
Intercom
Yes
LinkedIn
No
Pinterest
No
Salesforce
Yes
Slack
Yes
Threads
No
Integrations
Bluesky
Yes
Facebook
Yes
Google Business Profile
Yes
Instagram
Yes
Intercom
No
LinkedIn
Yes
Pinterest
Yes
Salesforce
No
Slack
No
Threads
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Affogata
Founded
2020
Country
Israel
Website
www.affogata.com
Vendor Details
Company Name
dig
Founded
2021
Country
United States
Website
dig.ai/
Product Features
Audience Intelligence
AI / Machine Learning
No
Audience Segmentation
No
Competitive Intelligence
No
Content Tracking
No
Data Visualization
No
Data-Driven Insights
No
Filters / Search
No
Image Recognition
No
Sentiment Analysis
No
Social Listening
No
Social Media Analytics
No
Trend Tracking
No