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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Unleash your newfound ability to uncover customer preferences and sentiments by capturing every interaction across web, social media, and business applications, transforming them into valuable Customer Insights. Gain a deep understanding of your brand's sentiment and identify key trends while keeping tabs on your competition. With comprehensive monitoring of social platforms, websites, and internal operations, nothing escapes your attention. Equip any team with tailored insights through Affogata's adaptable visualization tools and data export options. Respond swiftly with real-time reporting from Affogata, ensuring no conversation goes unnoticed. Analyze how customers engage with your campaigns and messaging, enhancing your NPS through sentiment analysis that contextualizes your service quality. Identify new product features that users are seeking while revealing areas where competitors may have an advantage. Explore influencer dynamics and emerging trends on your social channels and within private groups. Finally, maintain a holistic perspective on your brand's perception, always vigilant for potential threats that may arise. This comprehensive approach will enable you to stay ahead in an ever-evolving marketplace.

Description

With Websays Alerts, you can ensure that no significant mentions of your brand on social media slip through the cracks. This feature, combined with a constant overview of social discussions, proves invaluable for managing crises or monitoring campaigns effectively. Websays notifies you when there are unexpected surges or drops in activity, when influencers with substantial followings are discussing your brand, or any other relevant occurrences. Websays Clippings presents a straightforward, organized view of what is being said about your brand across various platforms, including social media, news outlets, blogs, reviews, forums, and more. Furthermore, with real-time metrics, you can effortlessly gauge factors such as your popularity, reach, impact, loyalty, and sentiment. Additionally, Websays Communities offers your community data in a visually appealing cluster graph format. This real-time visual representation illustrates how discussions around a particular brand or topic evolve, highlighting who generates mentions and who is being referenced, allowing you to uncover a wealth of behaviors and interactions within your audience. This comprehensive approach ensures you are always informed and equipped to respond to your brand's online presence effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Intercom Yes 
Microsoft Excel No 
Salesforce Yes 
Slack Yes 
X (Twitter) No 
Zendesk Yes 

Integrations

Facebook Yes 
Intercom No 
Microsoft Excel Yes 
Salesforce No 
Slack No 
X (Twitter) Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€400 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Affogata

Founded

2020

Country

Israel

Website

www.affogata.com

Vendor Details

Company Name

Websays

Founded

2011

Country

Spain

Website

websays.com/en/social-listening-tool

Product Features

Audience Intelligence

AI / Machine Learning No 
Audience Segmentation No 
Competitive Intelligence No 
Content Tracking No 
Data Visualization No 
Data-Driven Insights No 
Filters / Search No 
Image Recognition No 
Sentiment Analysis No 
Social Listening No 
Social Media Analytics No 
Trend Tracking No 

Alternatives

Alternatives

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Radarly

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Social Mention Reviews

Social Mention

BrandMentions