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Description

Unleash your newfound ability to uncover customer preferences and sentiments by capturing every interaction across web, social media, and business applications, transforming them into valuable Customer Insights. Gain a deep understanding of your brand's sentiment and identify key trends while keeping tabs on your competition. With comprehensive monitoring of social platforms, websites, and internal operations, nothing escapes your attention. Equip any team with tailored insights through Affogata's adaptable visualization tools and data export options. Respond swiftly with real-time reporting from Affogata, ensuring no conversation goes unnoticed. Analyze how customers engage with your campaigns and messaging, enhancing your NPS through sentiment analysis that contextualizes your service quality. Identify new product features that users are seeking while revealing areas where competitors may have an advantage. Explore influencer dynamics and emerging trends on your social channels and within private groups. Finally, maintain a holistic perspective on your brand's perception, always vigilant for potential threats that may arise. This comprehensive approach will enable you to stay ahead in an ever-evolving marketplace.

Description

Touchstorm DATAlabs has systematically organized a staggering 96% of YouTube's entire database, transforming it into a comprehensive resource of over 200,000 topics, effectively establishing the platform as the largest focus group accessible to brands and agencies worldwide. Our diverse array of products includes social listening tools, influencer casting capabilities, perceptual research services, competitive benchmarking options, and enterprise API integrations, all of which provide unique YouTube insights that are not offered by any conventional social listening platform. By utilizing advanced AI-driven sentiment analysis, mapping search volumes, and leveraging our proprietary TVi index, Touchstorm DATAlabs empowers brands to make informed, data-driven decisions regarding their content strategies, influencer collaborations, and market positioning on a large scale. This innovative approach not only enhances brand visibility but also fosters deeper connections with target audiences.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Intercom Yes 
Salesforce Yes 
Slack Yes 
YouTube No 
Zendesk Yes 

Integrations

Intercom No 
Salesforce No 
Slack No 
YouTube Yes 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99/month/user
Perfect for brands looking for a YouTube-native view of their channel performance and competitive set.
1 authenticated channel + 9 competitors
Channel KPIs — growth, engagement, top videos, demographics, geography
Competitive comparisons — top brands, growth metrics, uploads, and cadence
Category Share of Voice
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Affogata

Founded

2020

Country

Israel

Website

www.affogata.com

Vendor Details

Company Name

Touchstorm DATAlabs

Founded

2014

Country

United States

Website

touchstormdatalabs.com

Product Features

Audience Intelligence

AI / Machine Learning No 
Audience Segmentation No 
Competitive Intelligence No 
Content Tracking No 
Data Visualization No 
Data-Driven Insights No 
Filters / Search No 
Image Recognition No 
Sentiment Analysis No 
Social Listening No 
Social Media Analytics No 
Trend Tracking No 

Product Features

Alternatives

Alternatives

Radarly Reviews

Radarly

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