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Average Ratings 0 Ratings

Total
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features
design
support

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Description

Unleash your newfound ability to uncover customer preferences and sentiments by capturing every interaction across web, social media, and business applications, transforming them into valuable Customer Insights. Gain a deep understanding of your brand's sentiment and identify key trends while keeping tabs on your competition. With comprehensive monitoring of social platforms, websites, and internal operations, nothing escapes your attention. Equip any team with tailored insights through Affogata's adaptable visualization tools and data export options. Respond swiftly with real-time reporting from Affogata, ensuring no conversation goes unnoticed. Analyze how customers engage with your campaigns and messaging, enhancing your NPS through sentiment analysis that contextualizes your service quality. Identify new product features that users are seeking while revealing areas where competitors may have an advantage. Explore influencer dynamics and emerging trends on your social channels and within private groups. Finally, maintain a holistic perspective on your brand's perception, always vigilant for potential threats that may arise. This comprehensive approach will enable you to stay ahead in an ever-evolving marketplace.

Description

Isentia empowers clients to make informed decisions by providing a cutting-edge media intelligence and insights solution that assists high-performing communication teams in navigating global conversations. With Isentia, you can effortlessly monitor significant coverage, discussions, and feedback through a comprehensive array of services crafted for efficiency and depth. By improving your strategic communication efforts, being prepared for crises, and managing your reputation, you can effectively track essential messages, trending issues, and audience sentiments across various platforms with user-friendly data. Stay ahead of the game with instant alerts and real-time analytics that not only identify trends but also enable proactive measures to enhance your organization's reputation, ensuring you are always in the know and ready to respond. Ultimately, Isentia transforms the way organizations engage with media, fostering a more informed and responsive approach to communication.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Intercom Yes 
Salesforce Yes 
Slack Yes 
Zendesk Yes 

Integrations

Intercom No 
Salesforce No 
Slack No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Affogata

Founded

2020

Country

Israel

Website

www.affogata.com

Vendor Details

Company Name

Isentia

Founded

1982

Country

Australia

Website

www.isentia.com

Product Features

Audience Intelligence

AI / Machine Learning No 
Audience Segmentation No 
Competitive Intelligence No 
Content Tracking No 
Data Visualization No 
Data-Driven Insights No 
Filters / Search No 
Image Recognition No 
Sentiment Analysis No 
Social Listening No 
Social Media Analytics No 
Trend Tracking No 

Product Features

Audience Intelligence

AI / Machine Learning No 
Audience Segmentation No 
Competitive Intelligence No 
Content Tracking No 
Data Visualization No 
Data-Driven Insights No 
Filters / Search No 
Image Recognition No 
Sentiment Analysis No 
Social Listening No 
Social Media Analytics No 
Trend Tracking No 

Media Monitoring

Alerts / Notifications No 
Broadcast Media Monitoring No 
Content Translation No 
Dashboards / Reporting No 
Export Results No 
Online News Monitoring No 
Podcast Monitoring No 
Print Media Monitoring No 
Social Media Monitoring No 

Public Relations

Article Author Database Yes 
Auto-Update Media Lists Yes 
Campaign Management Yes 
Clippings Management Yes 
Communications Calendar No 
Contact Management Yes 
Digital Asset Management No 
Direct Mail Management Yes 
Email Distribution Yes 
Press Monitoring Yes 
Press Release Builder Yes 

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