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Average Ratings 0 Ratings
Description
The Affirmed Cloud Edge (ACE) solution for mobile edge computing (MEC) provides Communication Service Providers (CSPs) and Enterprises with the capability to host applications and retain data on-site, effectively reducing latency and enhancing operational efficiency. This MEC solution can be implemented at the periphery of the mobile operator's network or integrated with Cloud Edge services from platforms like AWS, Microsoft Azure, or Google Cloud. By leveraging mobile edge computing, telecom operators can develop valuable applications for both businesses and consumers alike. It enables quick air interfaces and swift session initiation for emerging low-latency services, such as immersive experiences in stadiums. Additionally, it allows for the optimization of content delivery according to user conditions and context, ensuring efficient use of bandwidth and computing resources for IoT analytics and content caching. Moreover, the solution supports high-bandwidth localized applications, including augmented and virtual reality entertainment, paving the way for innovative user experiences. As a result, this approach not only enhances the efficiency of services provided but also fosters the development of new, exciting applications in various industries.
Description
Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback.
Customer feedback can be incorporated into your business strategy within minutes, not weeks.
Easily customize NPS, CSAT and CES survey templates in Delighted
- Send surveys directly to customers via email, SMS text, in app, or link URL.
- Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more
- Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports.
- Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
BI Book
No
Easyflow
No
Faraday
No
Google Cloud Platform
Yes
Groove
No
Junos Space Network Management
Yes
Kapiche
No
Ketch
No
KonnectzIT
No
Lyftrondata
No
Integrations
BI Book
Yes
Easyflow
Yes
Faraday
Yes
Google Cloud Platform
No
Groove
Yes
Junos Space Network Management
No
Kapiche
Yes
Ketch
Yes
KonnectzIT
Yes
Lyftrondata
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Affirmed
Country
United States
Website
www.affirmednetworks.com/products-solutions/mec-solutions/
Vendor Details
Company Name
Qualtrics
Founded
2002
Country
United States
Website
delighted.com
Product Features
Cloud Management
Access Control
No
Billing & Provisioning
No
Capacity Analytics
No
Cost Management
No
Demand Monitoring
No
Multi-Cloud Management
No
Performance Analytics
No
SLA Management
No
Supply Monitoring
No
Workflow Approval
No
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
Yes
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
No
Surveys
Yes
User Testing Tools
Yes
Video Feedback
No
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
SMS Survey
Alerts / Notifications
No
Analytics / Reporting
Yes
Audience Targeting
No
Campaign Management
No
Contact Management
No
Customizable Templates
Yes
Keyword Tracking
No
MMS
No
Mass Texting
No
Message Personalization
No
Scheduled Messaging
No
Survey Builder
Yes
Template Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes