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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Affiniv is an innovative platform designed to enhance customer experiences by enabling businesses to gather feedback through NPS, CSAT, and general customer surveys, while utilizing AI for in-depth analysis and actionable insights that drive growth. With our solution, users can effortlessly create surveys, distribute them via various channels such as Email, WhatsApp, and Web-Embed, and then interpret the collected data on our intelligent dashboard. Companies leverage this valuable feedback to refine their current offerings, brainstorm ideas for new products, and transform dissatisfied customers into enthusiastic supporters. Affiniv stands out for its affordability and user-friendly design, complemented by personalized onboarding assistance. As a bootstrapped SaaS organization, we are dedicated to delivering a top-notch product that prioritizes exceptional customer experience for our diverse global audience, fostering lasting relationships and continuous improvement.

Description

Our keyingress survey software is designed with a user-friendly interface that allows you to effortlessly design your own surveys. However, if you find yourself needing assistance, a simple call or email to our support team will swiftly guide you back on track. Alternatively, you may choose to let us handle everything for you. We can take care of all aspects of your survey project, including programming questionnaires, developing dashboards, and setting up online panels, among other tasks. We are more than willing to manage complete projects in keyingress on your behalf. Just provide us with your project details, and we will handle the rest seamlessly. We will take care of importing addresses and establishing quotas, ensuring everything is set up correctly. For telephone surveys, we can also design a user-friendly interface tailored for your call center staff. Additionally, we will create automated email notifications for your telephone projects, such as appointment confirmations. Our team is always ready to offer guidance and provide a no-obligation quote. Please feel free to reach out to us with any inquiries or requests for more information, as we are here to assist you every step of the way. Your satisfaction is our priority, and we look forward to collaborating with you on your survey needs.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
MicroK8s No 
Salesforce Yes 
Shopify Yes 
Zendesk Yes 

Integrations

HubSpot CRM No 
HubSpot Customer Platform No 
MicroK8s Yes 
Salesforce No 
Shopify No 
Zendesk No 

Pricing Details

$99
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Affiniv

Founded

2021

Country

United States

Website

affiniv.com

Vendor Details

Company Name

Ingress

Founded

2004

Country

Germany

Website

www.ingress-survey.co.uk

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

NPS

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

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