Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Affiniv is an innovative platform designed to enhance customer experiences by enabling businesses to gather feedback through NPS, CSAT, and general customer surveys, while utilizing AI for in-depth analysis and actionable insights that drive growth.
With our solution, users can effortlessly create surveys, distribute them via various channels such as Email, WhatsApp, and Web-Embed, and then interpret the collected data on our intelligent dashboard. Companies leverage this valuable feedback to refine their current offerings, brainstorm ideas for new products, and transform dissatisfied customers into enthusiastic supporters.
Affiniv stands out for its affordability and user-friendly design, complemented by personalized onboarding assistance. As a bootstrapped SaaS organization, we are dedicated to delivering a top-notch product that prioritizes exceptional customer experience for our diverse global audience, fostering lasting relationships and continuous improvement.
Description
Our keyingress survey software is designed with a user-friendly interface that allows you to effortlessly design your own surveys. However, if you find yourself needing assistance, a simple call or email to our support team will swiftly guide you back on track. Alternatively, you may choose to let us handle everything for you. We can take care of all aspects of your survey project, including programming questionnaires, developing dashboards, and setting up online panels, among other tasks. We are more than willing to manage complete projects in keyingress on your behalf. Just provide us with your project details, and we will handle the rest seamlessly. We will take care of importing addresses and establishing quotas, ensuring everything is set up correctly. For telephone surveys, we can also design a user-friendly interface tailored for your call center staff. Additionally, we will create automated email notifications for your telephone projects, such as appointment confirmations. Our team is always ready to offer guidance and provide a no-obligation quote. Please feel free to reach out to us with any inquiries or requests for more information, as we are here to assist you every step of the way. Your satisfaction is our priority, and we look forward to collaborating with you on your survey needs.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
MicroK8s
No
Salesforce
Yes
Shopify
Yes
Zendesk
Yes
Integrations
HubSpot CRM
No
HubSpot Customer Platform
No
MicroK8s
Yes
Salesforce
No
Shopify
No
Zendesk
No
Pricing Details
$99
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Affiniv
Founded
2021
Country
United States
Website
affiniv.com
Vendor Details
Company Name
Ingress
Founded
2004
Country
Germany
Website
www.ingress-survey.co.uk
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No