Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Affiniv is an innovative platform designed to enhance customer experiences by enabling businesses to gather feedback through NPS, CSAT, and general customer surveys, while utilizing AI for in-depth analysis and actionable insights that drive growth.
With our solution, users can effortlessly create surveys, distribute them via various channels such as Email, WhatsApp, and Web-Embed, and then interpret the collected data on our intelligent dashboard. Companies leverage this valuable feedback to refine their current offerings, brainstorm ideas for new products, and transform dissatisfied customers into enthusiastic supporters.
Affiniv stands out for its affordability and user-friendly design, complemented by personalized onboarding assistance. As a bootstrapped SaaS organization, we are dedicated to delivering a top-notch product that prioritizes exceptional customer experience for our diverse global audience, fostering lasting relationships and continuous improvement.
Description
Design stunning surveys that can triple your response rates and monitor answers in real-time for immediate insights through automatically generated charts. Organizations that regularly engage in customer surveys tend to experience higher earnings, reduced marketing expenses, and outperform their rivals in the market. With doopoll, you can achieve 3-4 times more feedback from your audience, while also facilitating an easy platform for your team to share their thoughts. By default, doopoll ensures anonymity, allowing you to accurately gauge the true sentiment within your organization. Tired of boring webinars? You'll provide a refreshing experience with engaging real-time voting options that are both easy and enjoyable for participants. Utilize our expertly crafted survey templates tailored for customers, employees, and webinar attendees alike. Work collaboratively with your colleagues to create, oversee, and evaluate your survey in real-time, while also generating QR codes for seamless access at events—just point a phone camera to join the survey effortlessly. This streamlined approach not only enhances participation but also enriches the overall feedback process.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Salesforce
Yes
Shopify
Yes
Stackreaction
No
Zendesk
Yes
Integrations
HubSpot CRM
No
HubSpot Customer Platform
No
Salesforce
No
Shopify
No
Stackreaction
Yes
Zendesk
No
Pricing Details
$99
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Affiniv
Founded
2021
Country
United States
Website
affiniv.com
Vendor Details
Company Name
doopoll
Founded
2015
Country
United Kingdom
Website
www.doopoll.co
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No