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Description
Affiniv is an innovative platform designed to enhance customer experiences by enabling businesses to gather feedback through NPS, CSAT, and general customer surveys, while utilizing AI for in-depth analysis and actionable insights that drive growth.
With our solution, users can effortlessly create surveys, distribute them via various channels such as Email, WhatsApp, and Web-Embed, and then interpret the collected data on our intelligent dashboard. Companies leverage this valuable feedback to refine their current offerings, brainstorm ideas for new products, and transform dissatisfied customers into enthusiastic supporters.
Affiniv stands out for its affordability and user-friendly design, complemented by personalized onboarding assistance. As a bootstrapped SaaS organization, we are dedicated to delivering a top-notch product that prioritizes exceptional customer experience for our diverse global audience, fostering lasting relationships and continuous improvement.
Description
Design stunning surveys that can triple your response rates and monitor answers in real-time for immediate insights through automatically generated charts. Organizations that regularly engage in customer surveys tend to experience higher earnings, reduced marketing expenses, and outperform their rivals in the market. With doopoll, you can achieve 3-4 times more feedback from your audience, while also facilitating an easy platform for your team to share their thoughts. By default, doopoll ensures anonymity, allowing you to accurately gauge the true sentiment within your organization. Tired of boring webinars? You'll provide a refreshing experience with engaging real-time voting options that are both easy and enjoyable for participants. Utilize our expertly crafted survey templates tailored for customers, employees, and webinar attendees alike. Work collaboratively with your colleagues to create, oversee, and evaluate your survey in real-time, while also generating QR codes for seamless access at events—just point a phone camera to join the survey effortlessly. This streamlined approach not only enhances participation but also enriches the overall feedback process.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
HubSpot CRM
HubSpot Customer Platform
Salesforce
Shopify
Stackreaction
Zendesk
Integrations
HubSpot CRM
HubSpot Customer Platform
Salesforce
Shopify
Stackreaction
Zendesk
Pricing Details
$99
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Affiniv
Founded
2021
Country
United States
Website
affiniv.com
Vendor Details
Company Name
doopoll
Founded
2015
Country
United Kingdom
Website
www.doopoll.co
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video