Average Ratings 3 Ratings
Average Ratings 0 Ratings
Description
AeroAdmin serves as a comprehensive tool designed to handle various daily tasks in both professional and personal settings. This remote desktop software is free to use, requires no installation or complex setup, and is immediately operational upon download, facilitating seamless connections between computers across different local area networks and those situated behind NAT.
Highlighted Features:
> No Installation or Configuration Needed
> Enables Connections Between Diverse LANs and Operates Behind NAT
> Provides Unattended Access to Remote PCs and Servers
> Employs Robust AES and RSA Encryption for Security
> Ideal for Quick and Efficient Remote Assistance
Description
Customers can initiate a tech support session conveniently by either downloading a lightweight application or simply clicking an icon on their desktop, eliminating the need for prior installation. This allows you to gain immediate access to their computer. Once the remote support session concludes, future access is only possible with their explicit invitation, ensuring that your clients enjoy maximum privacy and reassurance. If you happen to be unavailable, customers have the option to set a 12-hour window during which you can connect while the computer remains unattended. Furthermore, you can receive a text message alerting you when a customer is ready for assistance. By selecting a customer from a list, you can access their computer at any time, provided you obtain one-time permission for unattended remote access. This arrangement allows for repeated access as needed. Additionally, customers can leave messages, request to be connected to another team member, or even automatically connect you when you log in. You will be able to view and control your customer’s computer just as if you were sitting right in front of it, creating a seamless support experience. This level of accessibility and flexibility significantly enhances the efficiency of your tech support services.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$89.99/year
Pro License - $89.99/year
Business License - $119.99/year
Corporate License - $139.99/year
Business License - $119.99/year
Corporate License - $139.99/year
Free Trial
No
Free Version
Yes
Pricing Details
$29 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AeroAdmin
Founded
2012
Country
United States
Website
aeroadmin.com/en/index.html
Vendor Details
Company Name
Instant Housecall
Founded
2005
Country
Canada
Website
www.instanthousecall.com
Product Features
Employee Monitoring
Activity Monitoring
Yes
Browsing History
No
Email Monitoring
No
Keystroke Recording
No
Productivity Analysis
No
Remote Control
Yes
Screen Activity Recording
Yes
Time & Attendance
No
Time Tracking
Yes
Remote Desktop
Chat
Yes
Cross-Platform Access
Yes
File Transfer
Yes
Group View
Yes
Mobile Device Access
No
Multi Monitor Support
Yes
Record Remote Sessions
Yes
Remote Print
No
Remote Wake
No
User Management
Yes
Product Features
Remote Desktop
Chat
No
Cross-Platform Access
No
File Transfer
No
Group View
No
Mobile Device Access
No
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
No
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes