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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Navigating business-to-consumer (B2C) texting can quickly become complex without the right partner, but TruReach Deliver Aerialink makes it easy by streamlining business texting services and allowing for extensive customization. This innovative platform ushers in a new era of consumer engagement that is not only straightforward but also secure and seamless. With iconectiv's TruReach Deliver Aerialink, users enjoy unmatched simplicity and a wide range of options tailored to their needs. A dedicated team of messaging specialists is on hand to provide thorough support and to design solutions that align perfectly with your business requirements. You can easily engage with various messaging formats, such as SMS and MMS, while also choosing to send messages from landline, wireless, toll-free, or shortcode numbers. Furthermore, you can utilize our Conversations SaaS messaging application to manage B2C texts efficiently, or you can present it under your brand to create a new revenue stream for your business. This flexibility not only enhances communication but also fosters stronger connections with your customers, ensuring that every interaction is meaningful.

Description

Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$78 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

iconectiv

Founded

1984

Country

United States

Website

www.aerialink.com

Vendor Details

Company Name

Textology

Founded

2015

Country

United States

Website

www.textology.co

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives

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