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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Aegis Authenticator is a free, secure, open-source application for Android that facilitates the management of two-factor authentication tokens, enabling users to enhance the security of their online accounts by producing time-based or HMAC-based one-time codes (HOTP/TOTP) compatible with countless services that implement industry-standard 2FA, positioning it as a privacy-conscious alternative to popular apps such as Google Authenticator or Authy. The application securely stores tokens in a locally encrypted vault, accessible through a robust password and optionally through device biometrics, and it offers a range of features including encrypted backups, QR-code scanning, manual entry, and the ability to import/export credentials from other authenticator applications, allowing for a seamless and secure migration of existing 2FA settings. Aegis also boasts comprehensive organizational tools such as customizable icons, grouping options, alphabetical and custom sorting methods, along with a search function, ensuring users can efficiently manage multiple accounts, while its user interface prioritizes both security and privacy. Additionally, the app's commitment to open-source principles fosters community trust and allows for transparency in its security practices.

Description

Aegis Help Desk serves as a comprehensive solution for Help Desk, Client, and Asset Management, enhancing the efficiency of your call center operations. With this system, you can deliver the level of service that your customers anticipate and deserve. It boasts a user-friendly interface, affordability, and a plethora of features that Help Desk personnel have come to trust. Tailored for organizations that do not need an extensive ITIL-based service management framework, Aegis Help Desk streamlines the delivery of excellent service to your clientele. Whether catering to external customers or supporting internal staff, this tool facilitates information sharing throughout your organization. This capability provides a significant competitive edge, as understanding your clients and responding effectively to their needs can greatly influence your profitability. Furthermore, it offers a seamless way to ensure high-quality support and service for your customers. Historically, many IT departments were primarily focused on internal processes and technical challenges, but Aegis Help Desk shifts that focus towards enhancing customer interactions and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$559.00/one-time/user
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Beem Development

Founded

2025

Country

United States

Website

getaegis.app/

Vendor Details

Company Name

Abacus Systems

Founded

1983

Country

Australia

Website

www.abacus-systems.com

Product Features

Authentication

Biometric No 
Credential Management No 
Knowledge-Based Authentication No 
Mobile Authentication No 
Multifactor Authentication No 
Out-of-Band Authentication No 
Policy Management No 
Self Service Portal No 
Single Sign On No 
Social Sign On No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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