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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ensure your entire team remains linked regardless of their location. There’s no installation required, as it operates entirely on the web and adapts seamlessly to all devices. You control access permissions for each user. For college campuses, collaboration between victim services and campus police is facilitated. Partner organizations can also be granted access, allowing for flexible collaboration. Work from any location that suits you, whether in the office or on the move. Generate reports, review client files, and make updates effortlessly. Everyone stays connected in real-time, whether you're using a desktop, tablet, or smartphone. There’s no need to install software on your devices; simply visit the designated website. The interface adjusts automatically to fit any screen size. While originally designed for victim services, this platform is also suitable for various other organizations, including a specialized version for college campuses. Monitor every detail of client cases effectively, ensuring that all users have the tools they need to provide support and assistance. The system promotes a cohesive working environment that enhances communication and efficiency across all teams involved.

Description

Streamline : Comprehensive case management process and applicant view with one platform. • Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads. • Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance. • Built-in fraud prevention and identity-proofing integrations. • Become responsive and agile to satisfy the growing demands of citizens. Transform : Resolve cases faster with real-time data and tools for collaboration and communication. • Automate processes for increased productivity. • Reduce operating costs. • Automate processes for increased productivity and lower operating costs • Make data-driven decisions and achieve greater ROI. Engage: • Collect customer data, but also understand it with 360-degree views, analytics, and reporting. • AI/ML based document processing and customer service • Better citizen engagement & communications. • Improved service delivery to citizens

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Matter Center for Office 365 No 
Oracle PeopleSoft No 
Salesforce No 

Integrations

Matter Center for Office 365 Yes 
Oracle PeopleSoft Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

Contact Vendor
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AdvocacyPro

Founded

2003

Country

United States

Website

www.advocacypro.com

Vendor Details

Company Name

Speridian Technologies

Founded

2003

Country

United States

Website

casexellence.speridian.com

Product Features

Human Services

Case Management Yes 
Certification & Licensing No 
Child Welfare Management Yes 
Document Management Yes 
Reporting & Statistics Yes 
Scheduling No 
Time Tracking No 
Training Management No 

Social Work Case Management

Case Notes Yes 
Client Management Yes 
Document Management Yes 
Forms Management Yes 
Goal Setting / Tracking No 
Program Management No 
Referral Management No 
Reporting & Statistics Yes 
Scheduling No 
Volunteer Management No 

Product Features

Social Work Case Management

Case Notes No 
Client Management No 
Document Management No 
Forms Management No 
Goal Setting / Tracking No 
Program Management No 
Referral Management No 
Reporting & Statistics No 
Scheduling No 
Volunteer Management No 

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