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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Advent is a versatile solution that transcends device, operating system, and browser constraints, featuring a user-friendly interface that can be customized according to preferences. Say goodbye to the limitations of proprietary hardware and the hassle of regular backups. Our cloud infrastructure is designed to be both agile and secure, ensuring your data is always protected. With Advent, you can easily connect to essential third-party vendors, streamlining operations by eliminating unnecessary data entry and enhancing your capacity for growth. Our innovative parts platform allows for more precise inventory management by implementing phase-in and phase-out criteria measured in weeks rather than months. We possess vast experience in integrating with thousands of external systems, enabling seamless connectivity across various platforms to address your business requirements. Advent has developed a multitude of features and standalone products tailored to tackle specific challenges faced in both traditional and modern automotive retail and wholesale sectors. Engage effectively with your customers; whether at your desk or commuting to work, you can call, text, or email them effortlessly. This ensures that you make timely connections with the right customers, ultimately driving your business's success. Additionally, our commitment to continuous improvement means that we are always evolving our offerings to better serve your needs.

Description

As technology continues to advance alongside innovative marketing strategies, companies are now able to penetrate markets that were once deemed inaccessible. This surge in global commerce presents significant opportunities to enhance and optimize processes to accommodate growth in this evolving landscape. Our approach emphasizes the enhancement of Reverse Commerce Management (RCM), which focuses on the often-overlooked aspects of the supply chain related to returns. Returngoods, developed on standardized Internet software, offers a comprehensive and user-friendly solution designed to tackle the complexities associated with the return process. By facilitating better communication and interaction among customers, suppliers, manufacturers, distributors, and outsourced logistics providers, Returngoods significantly enhances the overall management of RCM, ultimately leading to improved efficiency and customer satisfaction. Additionally, this streamlined approach not only aids in managing returns but also contributes to the sustainable practices of businesses by reducing waste and improving resource utilization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Car Wars Yes 
DealerVault Yes 
Yooz Yes 
eCredit Complete Yes 

Integrations

Car Wars No 
DealerVault No 
Yooz No 
eCredit Complete No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$29.99 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Advent Resources

Website

www.adventresources.com

Vendor Details

Company Name

Returngoods

Founded

2004

Country

United States

Website

www.returngoods.com

Product Features

Auto Dealer

Accounting Yes 
Buy-Here-Pay-Here No 
Collections Management Yes 
Contact Database Yes 
Customer Database Yes 
Document Management Yes 
F&I Management Yes 
Financing Management Yes 
Form Printing Yes 
Inventory Management Yes 
Lease Management Yes 
New Car Dealer Yes 
New Car Lot Yes 
Online Inventory Yes 
Parts Management Yes 
Sales Management Yes 
Service Department Yes 
Used Car Lot Yes 
Website Integration Yes 

Dealership Management

Accounting No 
Auto Dealerships No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
Equipment Dealerships No 
F&I Management No 
Financing Management No 
Form Printing No 
Lease Management No 
Marine Dealerships No 
Online Inventory No 
Parts Management No 
Powersports Dealerships No 
RV Dealerships No 
Service Department No 
Trailer Dealerships No 
Used Car Dealerships No 
Website Integration No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

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