Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Advent is a versatile solution that transcends device, operating system, and browser constraints, featuring a user-friendly interface that can be customized according to preferences. Say goodbye to the limitations of proprietary hardware and the hassle of regular backups. Our cloud infrastructure is designed to be both agile and secure, ensuring your data is always protected. With Advent, you can easily connect to essential third-party vendors, streamlining operations by eliminating unnecessary data entry and enhancing your capacity for growth. Our innovative parts platform allows for more precise inventory management by implementing phase-in and phase-out criteria measured in weeks rather than months. We possess vast experience in integrating with thousands of external systems, enabling seamless connectivity across various platforms to address your business requirements. Advent has developed a multitude of features and standalone products tailored to tackle specific challenges faced in both traditional and modern automotive retail and wholesale sectors. Engage effectively with your customers; whether at your desk or commuting to work, you can call, text, or email them effortlessly. This ensures that you make timely connections with the right customers, ultimately driving your business's success. Additionally, our commitment to continuous improvement means that we are always evolving our offerings to better serve your needs.
Description
As technology continues to advance alongside innovative marketing strategies, companies are now able to penetrate markets that were once deemed inaccessible. This surge in global commerce presents significant opportunities to enhance and optimize processes to accommodate growth in this evolving landscape. Our approach emphasizes the enhancement of Reverse Commerce Management (RCM), which focuses on the often-overlooked aspects of the supply chain related to returns. Returngoods, developed on standardized Internet software, offers a comprehensive and user-friendly solution designed to tackle the complexities associated with the return process. By facilitating better communication and interaction among customers, suppliers, manufacturers, distributors, and outsourced logistics providers, Returngoods significantly enhances the overall management of RCM, ultimately leading to improved efficiency and customer satisfaction. Additionally, this streamlined approach not only aids in managing returns but also contributes to the sustainable practices of businesses by reducing waste and improving resource utilization.
API Access
Has API
No
API Access
Has API
No
Integrations
Car Wars
No
DealerVault
No
Yooz
No
eCredit Complete
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$29.99 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Advent Resources
Website
www.adventresources.com
Vendor Details
Company Name
Returngoods
Founded
2004
Country
United States
Website
www.returngoods.com
Product Features
Auto Dealer
Accounting
Yes
Buy-Here-Pay-Here
No
Collections Management
Yes
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Inventory Management
Yes
Lease Management
Yes
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
Yes
Parts Management
Yes
Sales Management
Yes
Service Department
Yes
Used Car Lot
Yes
Website Integration
Yes
Dealership Management
Accounting
No
Auto Dealerships
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
Equipment Dealerships
No
F&I Management
No
Financing Management
No
Form Printing
No
Lease Management
No
Marine Dealerships
No
Online Inventory
No
Parts Management
No
Powersports Dealerships
No
RV Dealerships
No
Service Department
No
Trailer Dealerships
No
Used Car Dealerships
No
Website Integration
No
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No