Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A Customer Relationship Management platform, commonly referred to as CRM, serves as a solution for managing and tracking activities, whether conducted online or face-to-face. With our HITS CRM solution, users can efficiently oversee, organize, and monitor all aspects of their organization’s operations from anywhere, thanks to the mobile app and Cloud capabilities. While navigating a CRM system may seem daunting without prior training, our dedicated support simplifies the learning curve, enabling users to quickly become proficient. Although the application may appear intricate at first glance, our guidance ensures that clients can input information effortlessly in no time. When clients engage in training with Advantage Industries HITS, we provide foundational knowledge that equips them to understand the system thoroughly. Before long, they gain the confidence to design and develop new systems for their organizations with little to no ongoing assistance from our experts, ultimately maximizing their efficiency and productivity. This transformative process helps organizations leverage their CRM systems to drive success and improve customer relationships.
Description
Obtain comprehensive and impartial feedback from both your clients and caregivers. By collecting insights, monitoring trends, and fostering client loyalty, you can successfully retain more caregivers while also freeing up valuable time for your team. Integrating caregiver feedback with training initiatives not only enhances caregiver retention but also elevates the overall care experience provided. Our collaboration with the award-winning training organization In the Know allows us to deliver training that empowers you to take actionable steps based on the feedback from clients and caregivers, applicable in both online and face-to-face formats. Manage, reply to, and cultivate online reviews from various platforms all in one easily accessible interface. With 90% of consumers checking online reviews prior to making purchases, it's crucial to establish a robust online presence. Third-party surveys offer greater precision and reliability while saving you time. Enjoy the confidence that comes from maintaining a consistent understanding of the sentiments of both your clients and caregivers. This ongoing connection ensures that you can continuously improve and adapt to their needs.
API Access
Has API
No
API Access
Has API
No
Integrations
AlayaCare
No
AxisCare
No
Savii Care
No
WellSky Home Health
No
Integrations
AlayaCare
Yes
AxisCare
Yes
Savii Care
Yes
WellSky Home Health
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Advantage Industries
Founded
1999
Country
United States
Website
www.getadvantage.com/hits/
Vendor Details
Company Name
Home Care Pulse
Founded
2008
Country
United States
Website
www.homecarepulse.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No