Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A Customer Relationship Management platform, commonly referred to as CRM, serves as a solution for managing and tracking activities, whether conducted online or face-to-face. With our HITS CRM solution, users can efficiently oversee, organize, and monitor all aspects of their organization’s operations from anywhere, thanks to the mobile app and Cloud capabilities. While navigating a CRM system may seem daunting without prior training, our dedicated support simplifies the learning curve, enabling users to quickly become proficient. Although the application may appear intricate at first glance, our guidance ensures that clients can input information effortlessly in no time. When clients engage in training with Advantage Industries HITS, we provide foundational knowledge that equips them to understand the system thoroughly. Before long, they gain the confidence to design and develop new systems for their organizations with little to no ongoing assistance from our experts, ultimately maximizing their efficiency and productivity. This transformative process helps organizations leverage their CRM systems to drive success and improve customer relationships.
Description
Consolidate information regarding all clients and their respective activities across various services into a single database, enabling efficient tracking and reporting on care overlaps, including preventive services, domestic violence interventions, and health home placements. We recognize that your primary focus is on supporting families, and that every data entry represents a child, a parent, or a family facing challenges, each with their own unique narrative that deserves acknowledgment. Fulton Street Software is committed to delivering exceptional service, regardless of the size of the client. Our Client Support Team, positioned throughout New York State, offers comprehensive training, assistance with data conversion and implementation, and troubleshooting support as required. With a robust background spanning social services, finance, and system management, our team is well-equipped to communicate effectively with any department within your organization. We strive to ensure that our clients receive tailored solutions that truly meet their needs.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Advantage Industries
Founded
1999
Country
United States
Website
www.getadvantage.com/hits/
Vendor Details
Company Name
Fulton Street Software
Founded
2009
Country
United States
Website
www.fultonstreetsoftware.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Human Services
Case Management
Yes
Certification & Licensing
Yes
Child Welfare Management
Yes
Document Management
No
Reporting & Statistics
Yes
Scheduling
No
Time Tracking
No
Training Management
Yes