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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A Customer Relationship Management platform, commonly referred to as CRM, serves as a solution for managing and tracking activities, whether conducted online or face-to-face. With our HITS CRM solution, users can efficiently oversee, organize, and monitor all aspects of their organization’s operations from anywhere, thanks to the mobile app and Cloud capabilities. While navigating a CRM system may seem daunting without prior training, our dedicated support simplifies the learning curve, enabling users to quickly become proficient. Although the application may appear intricate at first glance, our guidance ensures that clients can input information effortlessly in no time. When clients engage in training with Advantage Industries HITS, we provide foundational knowledge that equips them to understand the system thoroughly. Before long, they gain the confidence to design and develop new systems for their organizations with little to no ongoing assistance from our experts, ultimately maximizing their efficiency and productivity. This transformative process helps organizations leverage their CRM systems to drive success and improve customer relationships.

Description

Consolidate information regarding all clients and their respective activities across various services into a single database, enabling efficient tracking and reporting on care overlaps, including preventive services, domestic violence interventions, and health home placements. We recognize that your primary focus is on supporting families, and that every data entry represents a child, a parent, or a family facing challenges, each with their own unique narrative that deserves acknowledgment. Fulton Street Software is committed to delivering exceptional service, regardless of the size of the client. Our Client Support Team, positioned throughout New York State, offers comprehensive training, assistance with data conversion and implementation, and troubleshooting support as required. With a robust background spanning social services, finance, and system management, our team is well-equipped to communicate effectively with any department within your organization. We strive to ensure that our clients receive tailored solutions that truly meet their needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Advantage Industries

Founded

1999

Country

United States

Website

www.getadvantage.com/hits/

Vendor Details

Company Name

Fulton Street Software

Founded

2009

Country

United States

Website

www.fultonstreetsoftware.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Human Services

Case Management Yes 
Certification & Licensing Yes 
Child Welfare Management Yes 
Document Management No 
Reporting & Statistics Yes 
Scheduling No 
Time Tracking No 
Training Management Yes 

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