Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our straightforward customer engagement solution prioritizes your clients, often showing more concern than you might. Acting as a seamless extension of your current customer support teams, we deploy a remote workforce dedicated to enhancing various aspects of customer success. Our commitment to giving back is reflected in our belief that individuals from disadvantaged backgrounds can excel in delivering exceptional customer service and fostering loyalty due to their unique perspectives. We focus on recruiting and training top talent located in North America, ensuring inclusivity regardless of disabilities or personal circumstances, which leads to a team that genuinely empathizes and connects with your customers. Our ability to rapidly scale means we can effortlessly manage chat volumes, accommodating the needs of both emerging startups and large enterprises alike. With some of our largest clients onboarding over 20,000 new customers daily, we have a deep understanding of scalability and can tackle significant volumes without any challenges. Furthermore, we seamlessly integrate with all leading ERPs and CRMs, providing a comprehensive support solution that meets the demands of modern businesses. In essence, we not only enhance customer interactions but also foster a culture of empathy and connection.
Description
Forget the hassle of juggling various software tools, complicated data transfers, and bespoke interfaces. WinTeam offers a comprehensive ERP software solution specifically tailored for cleaning and security contractors throughout North America, enabling them to effectively assess performance while automating essential finance, operations, and workforce management tasks. With its robust features for workforce management and operations, WinTeam allows for streamlined scheduling of personnel and work assignments, leading to optimized resource allocation that conserves both time and financial resources. Additionally, this software encompasses essential tools designed to enhance back-office operations. By integrating human resources, payroll, financial management, and analytics into a single cohesive system, WinTeam significantly boosts operational efficiency and facilitates informed decision-making. TEAM stands out as a leader in enterprise software solutions for security and cleaning contractors not just in North America, but across the globe. Explore the various software options available to determine which one aligns best with your needs. With its user-friendly interface and powerful capabilities, WinTeam is equipped to transform your business operations.
API Access
Has API
API Access
Has API
Integrations
DailyPay
ExakTime
Microsoft 365
Oracle Cloud Infrastructure
Salesforce
Zendesk
Integrations
DailyPay
ExakTime
Microsoft 365
Oracle Cloud Infrastructure
Salesforce
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Advanced Chat Solutions
Founded
2009
Country
United States
Website
acs.shrinkstack.com
Vendor Details
Company Name
TEAM Software by WorkWave
Founded
1989
Country
United States
Website
teamsoftware.com/software/winteam/
Product Features
Product Features
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management