Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Upon first hearing about softphones, many people naturally wonder what exactly they entail. A softphone is essentially software that enables a computer to make and receive VoIP calls over the internet. This means that a softphone is a crucial element of VoIP technology, as it allows your computer to utilize internet connectivity for voice calls. Among the various options available, Adore Softphone Premium stands out as a reputable choice that empowers computers to leverage voice over internet technology effectively. By using softphone software, a computer can initiate voice calls via an internet connection, allowing users to bypass traditional telephones and mobile devices to connect with others globally. The advent of VoIP technology has gained significant traction with the rise of the internet, primarily because it offers users the ability to make international calls at remarkably low rates, making communication more accessible than ever. As a result, the popularity of softphones continues to grow, transforming the way people connect worldwide.
Description
We are committed to providing Restaurant Chains with the best technology resources. This is essential to streamline operations and meet growing customer demands. Our Supervisor Module will help you identify opportunities to improve customer service and keep you informed about your business processes. You can take full control of your business operations through monitoring your agents, inventory, analytics, and more. The system can be tailored to your specific needs. Our sophisticated phone router reduces wait times and improves customer service. Calls can be sorted, managed and distributed to an agent. All features are customizable. Our VoIP Softphone software allows you to replicate the functionality of your desk phone right on your screen. It includes all the necessary features, including call transfer, hold, multiple lines, voicemail, and call transfer. The server allows you to manage your team's communications easily.
API Access
Has API
No
API Access
Has API
No
Integrations
Aloha Cloud by NCR Voyix
No
Oracle MICROS POS
No
Simphony POS
No
Integrations
Aloha Cloud by NCR Voyix
Yes
Oracle MICROS POS
Yes
Simphony POS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$45 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Adore Infotech
Founded
2004
Website
www.adoresoftphone.com
Vendor Details
Company Name
CCDEx Technologies
Founded
2011
Country
United States
Website
www.call2kitchen.com
Product Features
Softphone
Audio / Video Conferencing
No
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
No
Chat / Messaging
No
Contact Management
No
Fax Management
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes