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Description
Experience Cloud provides innovative, AI-powered solutions across marketing, analytics, advertising, and commerce, utilizing the most extensive range of customer experience applications and services on the market. It features a unique real-time customer profile, meticulously assembled through a versatile and open platform. With top-tier analytics and audience management tools at your disposal, we empower you to uncover and leverage the insights that truly matter to your business. By unifying content, data, and personalized strategies, Experience Cloud enhances your digital framework into a dynamic, intelligent customer experience hub. The products within Experience Cloud are built on a single, adaptable foundation, ensuring they work harmoniously together, facilitating shared real-time data, streamlined content and engagement processes, and genuine personalization at scale. This cohesive integration significantly boosts your ability to engage customers meaningfully and efficiently.
Description
Smart, simple online CRM. You can build stronger customer relationships, increase sales, and save time. Organize all your customer information in one place. You can track conversations, see the history, and provide more personal experiences. You can tailor your sales pipeline to suit your sales process and spot deals that need your attention or are about to land. With our insightful reports, you can easily identify the activities that have the greatest impact on your sales figures and make better business decisions. You can use Shape Capsule to organize your teams and ensure they only see what they need. Report on their progress and focus their activity. Capsule integrates seamlessly with popular apps such as G Suite and Mailchimp. Capsule Mobile provides caller ID and reminds to save a note in your CRM every time you call. All Capsule features are available on Android and iPhone.
API Access
Has API
No
API Access
Has API
No
Integrations
LeadsBridge
Yes
Workato
Yes
ActiveCampaign
No
Cin7 Inventory Management
No
Clear Books
No
Cvent Event Management
Yes
HubSpot Marketing Hub
No
Jotform
No
Kixie PowerCall & SMS
No
Liana Cloud PR & Media
No
Integrations
LeadsBridge
Yes
Workato
Yes
ActiveCampaign
Yes
Cin7 Inventory Management
Yes
Clear Books
Yes
Cvent Event Management
No
HubSpot Marketing Hub
Yes
Jotform
Yes
Kixie PowerCall & SMS
Yes
Liana Cloud PR & Media
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$18 per user per month
Professional Plan: $18 per user per month
Teams Plan: $36 per user per month
Teams Plan: $36 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Adobe
Founded
1982
Country
United States
Website
business.adobe.com
Vendor Details
Company Name
Zestia
Founded
2009
Country
United Kingdom
Website
www.capsulecrm.com
Product Features
Website Optimization Tools
Competitor Analysis
Yes
Content Management
Yes
Keyword Research Tools
Yes
Link Management
Yes
Performance Metrics
Yes
Problem Area Alerts
Yes
Product Features
Contact Management
Activity Management
Yes
Appointment Management
Yes
Contact Database
Yes
Contact History
Yes
Contact Import/Export
Yes
Customer Pipeline
Yes
Email Marketing
No
Group Management
No
Interaction Tracking
Yes
Lead Management
Yes
Prospecting Tools
No
Sales Pipeline Management
Yes
Search / Filter
No
Segmentation
No
Shared Contacts
No
Social Media Integration
No
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Lead Management
Activity Tracking
Yes
Campaign Management
Yes
Lead Capture
Yes
Lead Distribution
Yes
Lead Nurturing
Yes
Lead Scoring
Yes
Lead Segmentation
Yes
Pipeline Management
Yes
Prospecting Tools
Yes
Source Tracking
Yes
Sales Forecasting
Competitor Analysis
No
Correlation Analysis
No
Dashboard
Yes
Dynamic Modeling
No
Exception Reporting
No
Graphical Data Presentation
Yes
Modeling & Simulation
No
Performance Metrics
Yes
Sales Trend Analysis
Yes
Statistical Analysis
No
