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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We gather, reorganize, and analyze data from a variety of documents and forms, such as web pages, PDFs, DOC files, among others. Our expertise encompasses all stages of the ETL (Extract, Transform, Load) workflow. We excel in converting intricate, unstructured data into precise, actionable insights—regardless of the original format. If you are facing a challenging issue that others have been unable to resolve, our nearly two decades of experience in data collection and processing could be the solution you need. AddToIt is here to assist you! We offer our services in both English and Chinese. All operations are conducted within the United States and adhere to US contractual laws. Established in 2000 and located in Bedford, Massachusetts, AddToIt.com, Inc. focuses on creating innovative technologies aimed at accessing unstructured data effectively. Our business model revolves around delivering data as a service, ensuring we remain customer-oriented and committed to providing services of the highest quality at competitive rates. Furthermore, we pride ourselves on adapting our solutions to meet the unique needs of each client.

Description

Dimension Labs provides a cutting-edge platform for customer observability and language data infrastructure that transforms unstructured conversational data from various channels such as chat, email, voice, surveys, and social media into structured insights ready for analytics. By leveraging AI-driven enrichment and dynamic labeling, it removes the necessity for manual tagging, effectively highlighting changing themes, customer sentiments, reasons for escalations, and requests for features. This platform consolidates inputs from multiple channels under a unified model, offering real-time dashboards, drill-down features, and context-aware analytics, which enables teams to investigate root causes, track emerging trends, and link conversation metrics to overall business results. Furthermore, Dimension Labs facilitates integration through APIs or one-click connectors with a variety of tools, including chat applications, CRMs, contact centers, survey systems, and social media platforms, ensuring effortless data ingestion from sources like Intercom, Twilio, and Slack. As a result, organizations can gain deeper insights into customer interactions and enhance their decision-making processes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

8x8 No 
Amazon Connect No 
Avaya Cloud Office No 
Capacity No 
Cognigy.AI No 
Facebook Messenger No 
Google Analytics No 
Kik No 
Kore.ai No 
LiveChat No 
Microsoft Bot Framework No 
Oracle Digital Assistant No 
QuestionPro No 
Rasa No 
Salesforce No 
Slack No 
Twilio No 
X (Twitter) No 
Yellow.ai No 
Zendesk No 

Integrations

8x8 Yes 
Amazon Connect Yes 
Avaya Cloud Office Yes 
Capacity Yes 
Cognigy.AI Yes 
Facebook Messenger Yes 
Google Analytics Yes 
Kik Yes 
Kore.ai Yes 
LiveChat Yes 
Microsoft Bot Framework Yes 
Oracle Digital Assistant Yes 
QuestionPro Yes 
Rasa Yes 
Salesforce Yes 
Slack Yes 
Twilio Yes 
X (Twitter) Yes 
Yellow.ai Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AddToIt

Founded

2000

Country

United States

Website

www.addtoit.com

Vendor Details

Company Name

Dimension Labs

Country

United States

Website

www.dimensionlabs.io

Product Features

Data Extraction

Disparate Data Collection No 
Document Extraction Yes 
Email Address Extraction No 
IP Address Extraction No 
Image Extraction No 
Phone Number Extraction No 
Pricing Extraction Yes 
Web Data Extraction Yes 

Product Features

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