Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We gather, reorganize, and analyze data from a variety of documents and forms, such as web pages, PDFs, DOC files, among others. Our expertise encompasses all stages of the ETL (Extract, Transform, Load) workflow. We excel in converting intricate, unstructured data into precise, actionable insights—regardless of the original format. If you are facing a challenging issue that others have been unable to resolve, our nearly two decades of experience in data collection and processing could be the solution you need. AddToIt is here to assist you! We offer our services in both English and Chinese. All operations are conducted within the United States and adhere to US contractual laws. Established in 2000 and located in Bedford, Massachusetts, AddToIt.com, Inc. focuses on creating innovative technologies aimed at accessing unstructured data effectively. Our business model revolves around delivering data as a service, ensuring we remain customer-oriented and committed to providing services of the highest quality at competitive rates. Furthermore, we pride ourselves on adapting our solutions to meet the unique needs of each client.
Description
Dimension Labs provides a cutting-edge platform for customer observability and language data infrastructure that transforms unstructured conversational data from various channels such as chat, email, voice, surveys, and social media into structured insights ready for analytics. By leveraging AI-driven enrichment and dynamic labeling, it removes the necessity for manual tagging, effectively highlighting changing themes, customer sentiments, reasons for escalations, and requests for features. This platform consolidates inputs from multiple channels under a unified model, offering real-time dashboards, drill-down features, and context-aware analytics, which enables teams to investigate root causes, track emerging trends, and link conversation metrics to overall business results. Furthermore, Dimension Labs facilitates integration through APIs or one-click connectors with a variety of tools, including chat applications, CRMs, contact centers, survey systems, and social media platforms, ensuring effortless data ingestion from sources like Intercom, Twilio, and Slack. As a result, organizations can gain deeper insights into customer interactions and enhance their decision-making processes.
API Access
Has API
No
API Access
Has API
Yes
Integrations
8x8
No
Amazon Connect
No
Avaya Cloud Office
No
Capacity
No
Cognigy.AI
No
Facebook Messenger
No
Google Analytics
No
Kik
No
Kore.ai
No
LiveChat
No
Integrations
8x8
Yes
Amazon Connect
Yes
Avaya Cloud Office
Yes
Capacity
Yes
Cognigy.AI
Yes
Facebook Messenger
Yes
Google Analytics
Yes
Kik
Yes
Kore.ai
Yes
LiveChat
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AddToIt
Founded
2000
Country
United States
Website
www.addtoit.com
Vendor Details
Company Name
Dimension Labs
Country
United States
Website
www.dimensionlabs.io
Product Features
Data Extraction
Disparate Data Collection
No
Document Extraction
Yes
Email Address Extraction
No
IP Address Extraction
No
Image Extraction
No
Phone Number Extraction
No
Pricing Extraction
Yes
Web Data Extraction
Yes