Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Greetings from Adapt Solutions, where we excel in providing innovative asset management software. Our mission is to assist local government entities and infrastructure proprietors in embracing a best-practice methodology for asset management that encourages adaptability while streamlining the intricacies of obsolete systems. With our purpose-built software and a partnership-focused strategy, we aim to revitalize your asset management processes. The Adapt platform offers a ready-to-use solution that seamlessly integrates with your current systems and adapts to your organization's changing needs. Designed specifically for sectors that are asset-heavy, such as local government, real estate, utilities, and transportation, our software is tailored to meet unique industry demands. Our dedicated team possesses extensive practical experience in deploying asset management systems, ensuring that we remain adaptable and responsive to your team's dynamics. By partnering with us, you can count on a comprehensive approach that not only addresses your current challenges but also positions you for future success in asset management.
Description
Enhancing customer experience remains a crucial focus for businesses that prioritize their clientele. However, dismantling the barriers that exist in customer engagement continues to be an arduous task for many organizations. The rapid growth of social media has further exacerbated the divide between digital and traditional engagement methods. Companies are fast approaching a critical juncture where they must find solutions to unite these disparate channels. With over twenty years of expertise in customer experience management, Servion is uniquely positioned to assist businesses in developing their own forward-thinking customer engagement hubs. Rather than following the conventional industry trend of supplying ready-made platforms, Servion adopts a consulting-driven strategy that empowers enterprises to design their tailored customer engagement solutions. By utilizing its proprietary CX platforms in conjunction with strategic technology partnerships, Servion integrates a customized customer engagement hub that effectively encompasses people, processes, and technology. This holistic approach ensures that enterprises not only meet current demands but are also prepared for future challenges in customer engagement.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Adapt Solutions
Country
New Zealand
Website
adaptsolutions.co.nz/
Vendor Details
Company Name
Servion Global Solutions
Country
India
Website
www.servion.com
Product Features
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
No
Trend Analysis
No
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No