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Description
Acty is a remote video service platform designed to assist field technicians in real-time, enabling them to carry out regular maintenance or quickly address unexpected equipment failures through the use of 3D augmented reality guidance, digital work instructions, and AI-driven responses to inquiries about company manuals. With the aid of smartphones or smart glasses, technicians can observe the machinery requiring attention and receive detailed remote guidance that includes arrows, symbols, textual information, and three-dimensional visual aids to enhance their understanding of the task at hand. This innovative approach not only streamlines the maintenance process but also empowers technicians to work more efficiently and effectively in challenging environments.
Description
Tired of constant calls, chats, and in-person visits? If you're in search of a comprehensive augmented reality remote assistance software designed to support your workforce with faster solutions and minimize unforeseen downtime, look no further. This innovative tool allows technicians to evaluate problems through the user's camera feed and offer guidance using real-time hand drawings, markings, or text. These augmented reality annotations overlay directly onto the user's screen, making instructions clear and accessible. XRmeet effectively bridges geographical gaps during on-site inspections, eliminating the need for travel while saving both time and expenses. Additionally, it ensures that precise and confident instructions are delivered promptly, facilitating issue resolution. With the ability to collaborate with various teams simultaneously, XRmeet streamlines decision-making processes, making them quicker and more efficient. It also fosters seamless knowledge transfer between experts and novices, enabling real-time learning without delays. Furthermore, non-experts can independently troubleshoot and resolve issues with the aid of quick remote assistance and AR support, empowering them to take action confidently. This platform not only enhances productivity but also builds a more self-sufficient workforce.
API Access
Has API
API Access
Has API
Screenshots View All
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Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$60/user/month
Free Trial
Free Version
Pricing Details
$9 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ICONA SRL
Founded
1996
Country
Italy
Website
www.icona.it
Vendor Details
Company Name
XRmeet
Country
India
Website
xrmeet.io/ar-remote-assistance