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Description

Acty is a remote video service platform designed to assist field technicians in real-time, enabling them to carry out regular maintenance or quickly address unexpected equipment failures through the use of 3D augmented reality guidance, digital work instructions, and AI-driven responses to inquiries about company manuals. With the aid of smartphones or smart glasses, technicians can observe the machinery requiring attention and receive detailed remote guidance that includes arrows, symbols, textual information, and three-dimensional visual aids to enhance their understanding of the task at hand. This innovative approach not only streamlines the maintenance process but also empowers technicians to work more efficiently and effectively in challenging environments.

Description

When ineffective troubleshooting leads to poor customer experiences or when there is insufficient visibility into diagnostics, Splunk® AR can assist in reducing mean-time-to-resolution (MTTR). Regardless of whether your team operates on the factory floor or manages cell towers, Splunk enables you to access mobile dashboards and data visualizations that are linked to specific assets, allowing even those without technical expertise to engage through user-friendly workflows and readily available information. Discover how our clients are leveraging Splunk Augmented Reality to enhance their operations. For instance, learn how Puget Sound Energy has successfully adopted Splunk AR to oversee facilities and enhance their response to outages by utilizing real-time data insights. This innovative approach not only streamlines their processes but also significantly improves customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

Integrations

ANY.RUN No 
CloudFabrix No 
CyCognito No 
NETGENIQ FABRIC No 

Integrations

ANY.RUN Yes 
CloudFabrix Yes 
CyCognito Yes 
NETGENIQ FABRIC Yes 

Pricing Details

$60/user/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ICONA SRL

Founded

1996

Country

Italy

Website

www.icona.it

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.splunk.com/en_us/solutions/augmented-reality.html

Product Features

Product Features

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