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Description
A comprehensive suite of conversational AI tools designed to empower customer care teams in delivering exceptional service to their clients.
Innovative AI chatbots can take over mundane customer service interactions through an intuitive visual chatbot builder, enhancing the efficiency of your human representatives.
A unified live chat CRM enables the management of all communication channels, such as your website, Facebook, SMS, and Telegram, within a single application while maintaining a complete record of customer interactions.
Harness conversational intelligence to communicate effectively with each customer, boost sales, and elevate customer satisfaction scores using advanced conversational AI. By analyzing discussions, you can forecast conversions and engage customers proactively.
We hold the belief that true friends don’t require support tickets to assist one another, fostering a more personal and connected service experience. In this way, we aim to redefine customer support through genuine interaction.
Description
Discover a friendly and straightforward way to enhance customer support with chat automation. Combine AI-driven automation with live chat for round-the-clock engagement with your customers. FAQ Bot tirelessly manages conversations with clients every day, ensuring that when necessary, they can seamlessly connect with your team through live chat. Experience the advantages of both a chatbot and live chat solution, essentially giving you an additional sales and customer service team that’s always on standby. Effectively handle increased demand during busy times without any uncertainty. Gain insights into the genuine inquiries from your customers, allowing you to tailor your sales and service strategies accordingly. This versatile chatbot, specifically designed for your needs, is acknowledged by Microsoft as a frontrunner in customer engagement. Getting started with FAQ Bot is a breeze, and our support team is available should you need assistance. You can easily create your chatbot, determine its purpose—whether it's addressing queries or guiding marketing journeys—or even both, while also defining its unique personality to resonate with your audience. Moreover, the setup process is swift, enabling you to enhance your customer experience in no time.
API Access
Has API
API Access
Has API
Integrations
Easyflow
Evidence
Facebook Messenger
Google Calendar
Google Sheets
Hyperise
Integrately
KonnectzIT
Pabbly Connect
Shopify
Integrations
Easyflow
Evidence
Facebook Messenger
Google Calendar
Google Sheets
Hyperise
Integrately
KonnectzIT
Pabbly Connect
Shopify
Pricing Details
$49.00/month
Free Trial
Free Version
Pricing Details
$599 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Activechat, Inc.
Founded
2017
Country
United States
Website
activechat.ai
Vendor Details
Company Name
Theta
Founded
1995
Country
New Zealand
Website
www.faqbot.nz
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking