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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HealthWare Systems is dedicated to delivering exceptional experiences for patients. The ActiveTRACK patient tracking system offers real-time updates on patient status while overseeing aspects such as registration, throughput, and wait times. This innovative tool allows management to effectively distribute staff and resources while setting and achieving specific objectives aimed at enhancing efficiency, minimizing registration delays, reducing patient wait times, and boosting patient satisfaction scores. Upon their arrival, patients can conveniently check-in at a self-service kiosk or with a greeter. For those who have pre-registered, necessary documents can be instantly generated for review and signing, and items such as photo IDs and insurance cards can be easily scanned. Furthermore, ActiveTRACK creates wayfinding maps to assist patients in navigating the healthcare facility with ease. It also incorporates advanced strategies for managing patient waitlists, ensuring prompt processing of patients. Overall, ActiveTRACK is designed to streamline operations and significantly improve the overall patient journey.

Description

Enhance the patient registration experience by utilizing Savance's electronic self check-in solution, which is both real-time and HIPAA-compliant, leading to faster registration, reduced wait times, and higher patient satisfaction. By gathering data on patient flow, healthcare facilities can pinpoint and resolve bottlenecks, thereby improving overall operational efficiency and effectiveness. Furthermore, the use of HIPAA-compliant waiting room display boards fosters better communication and visibility, ensuring patient confidentiality is maintained. This approach not only minimizes wait times but also streamlines interdepartmental communication by allowing healthcare teams to effortlessly monitor the status of each member. The implementation of optional RTLS technology can further optimize these processes, leading to an even more seamless experience for both patients and staff. Ultimately, these advancements can transform the healthcare environment into one that prioritizes patient care and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Brivo No 

Integrations

Brivo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HealthWare Systems

Country

United States

Website

healthwaresystems.com/activeware-products/patient-experience-tracking/

Vendor Details

Company Name

Savance Health

Founded

1998

Country

United States

Website

www.savancehealth.com

Product Features

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

Product Features

Patient Management

Admissions Management Yes 
Bed Management Yes 
Discharge Management Yes 
Historical Reporting Yes 
Patient Flow Management Yes 
Patient Location Tracking Yes 
Patient Monitoring Yes 
Real Time Reporting Yes 
Waiting Time Tracking Yes 

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