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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HealthWare Systems is dedicated to delivering exceptional experiences for patients. The ActiveTRACK patient tracking system offers real-time updates on patient status while overseeing aspects such as registration, throughput, and wait times. This innovative tool allows management to effectively distribute staff and resources while setting and achieving specific objectives aimed at enhancing efficiency, minimizing registration delays, reducing patient wait times, and boosting patient satisfaction scores. Upon their arrival, patients can conveniently check-in at a self-service kiosk or with a greeter. For those who have pre-registered, necessary documents can be instantly generated for review and signing, and items such as photo IDs and insurance cards can be easily scanned. Furthermore, ActiveTRACK creates wayfinding maps to assist patients in navigating the healthcare facility with ease. It also incorporates advanced strategies for managing patient waitlists, ensuring prompt processing of patients. Overall, ActiveTRACK is designed to streamline operations and significantly improve the overall patient journey.

Description

Patricia™ serves as a cutting-edge virtual assistant, supported by a dedicated group of skilled medical administrators. By enhancing communication, Patricia™ significantly improves the patient experience through effective management of appointments and preventive care, handling waitlists, and monitoring patient progress. Acting as a virtual health assistant, it streamlines and automates interactions between healthcare providers and patients, encompassing processes such as appointment scheduling and confirmations, organization of preventive treatments, waitlist management, and patient follow-ups. The technological backbone of Patricia™ is specifically designed for health interactions and has been developed from a foundation of over 80 million case analyses, granting it a remarkable level of accuracy and adaptability across various healthcare contexts. Notably, we are at the forefront of creating a specialized natural language processing engine tailored for the healthcare industry, while also drawing from our extensive experience in other fields. This innovative approach positions us to continually advance the quality of patient care and operational efficiency in healthcare settings.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HealthWare Systems

Country

United States

Website

healthwaresystems.com/activeware-products/patient-experience-tracking/

Vendor Details

Company Name

Eniax

Country

Chile

Website

eniax.care/patricia/

Product Features

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

Product Features

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

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