Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HealthWare Systems is dedicated to delivering exceptional experiences for patients. The ActiveTRACK patient tracking system offers real-time updates on patient status while overseeing aspects such as registration, throughput, and wait times. This innovative tool allows management to effectively distribute staff and resources while setting and achieving specific objectives aimed at enhancing efficiency, minimizing registration delays, reducing patient wait times, and boosting patient satisfaction scores. Upon their arrival, patients can conveniently check-in at a self-service kiosk or with a greeter. For those who have pre-registered, necessary documents can be instantly generated for review and signing, and items such as photo IDs and insurance cards can be easily scanned. Furthermore, ActiveTRACK creates wayfinding maps to assist patients in navigating the healthcare facility with ease. It also incorporates advanced strategies for managing patient waitlists, ensuring prompt processing of patients. Overall, ActiveTRACK is designed to streamline operations and significantly improve the overall patient journey.
Description
Let’s embrace a change in perspective. If you think millennials lack loyalty, consider this: the landscape of loyalty has simply evolved. Two decades ago, the quality of service was paramount. Today, however, convenience reigns supreme. Your healthcare website must achieve three essential goals: it should meet the high user experience expectations of tech-savvy audiences, provide tools that help patients save time, and ensure swift and dependable access. The end result is customer loyalty. Everything that isn't physically fixed should be online and automated. Your ability to enhance online accessibility will directly affect your practice's revenue potential. A web design solution like Integrated Web, which efficiently manages over 90% of the patient experience in a user-friendly and aesthetically pleasing manner, is crucial for your needs. Patients are looking for quick access to tools that are easy to navigate. To achieve this, consider streamlining your office processes digitally. This means consolidating multiple vendors and leveraging artificial intelligence (AI) to optimize your operations and enhance overall efficiency. By focusing on these strategies, you can create a more satisfying experience for your patients.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$500.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
HealthWare Systems
Country
United States
Website
healthwaresystems.com/activeware-products/patient-experience-tracking/
Vendor Details
Company Name
ClickDone Consulting
Founded
2016
Country
United States
Website
clickdone.consulting
Product Features
Patient Management
Admissions Management
No
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
No
Real Time Reporting
No
Waiting Time Tracking
No
Product Features
Dental
Appointment Management
Yes
Appointment Reminders
Yes
Claims Management
No
Clinical Charting
No
Imaging
No
Inventory Management
No
Patient Account Management
Yes
Patient Billing
Yes
Patient Records Management
No
Treatment Planning
No
Medical Practice Management
Claims Management
No
E-Prescribing
No
EMR / EHR
Yes
HIPAA Compliant
Yes
Insurance Eligibility Verification
No
Inventory Management
No
Multi-Office
Yes
Multi-Physician
Yes
Patient Billing
Yes
Patient Portal
No
Patient Records
No
Patient Registration
Yes
Patient Scheduling
Yes
Physician Scheduling
Yes
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
Yes
Drag & Drop
No
Facility Scheduling
No
Multi-Location
Yes
No-Show Tracking
Yes
On Call Scheduling
Yes
Patient Records
No
Patient Scheduling
Yes
Physician Management
Yes
Recurring Appointments
Yes
Self Service Portal
Yes
Staff Scheduling
No
Patient Case Management
Activity Tracking
No
Assessment Notes
No
Billing & Invoicing
No
Calendar Management
Yes
Candidate Identification
No
Case List Management
No
Eligibility Verification
No
HIPAA Compliant
Yes
Medical History Records
No
Patient Records
No
Referral Management
Yes
Treatment Planning
No
Patient Management
Admissions Management
Yes
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
Yes
Patient Location Tracking
No
Patient Monitoring
Yes
Real Time Reporting
No
Waiting Time Tracking
No