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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HealthWare Systems is dedicated to delivering exceptional experiences for patients. The ActiveTRACK patient tracking system offers real-time updates on patient status while overseeing aspects such as registration, throughput, and wait times. This innovative tool allows management to effectively distribute staff and resources while setting and achieving specific objectives aimed at enhancing efficiency, minimizing registration delays, reducing patient wait times, and boosting patient satisfaction scores. Upon their arrival, patients can conveniently check-in at a self-service kiosk or with a greeter. For those who have pre-registered, necessary documents can be instantly generated for review and signing, and items such as photo IDs and insurance cards can be easily scanned. Furthermore, ActiveTRACK creates wayfinding maps to assist patients in navigating the healthcare facility with ease. It also incorporates advanced strategies for managing patient waitlists, ensuring prompt processing of patients. Overall, ActiveTRACK is designed to streamline operations and significantly improve the overall patient journey.

Description

Let’s embrace a change in perspective. If you think millennials lack loyalty, consider this: the landscape of loyalty has simply evolved. Two decades ago, the quality of service was paramount. Today, however, convenience reigns supreme. Your healthcare website must achieve three essential goals: it should meet the high user experience expectations of tech-savvy audiences, provide tools that help patients save time, and ensure swift and dependable access. The end result is customer loyalty. Everything that isn't physically fixed should be online and automated. Your ability to enhance online accessibility will directly affect your practice's revenue potential. A web design solution like Integrated Web, which efficiently manages over 90% of the patient experience in a user-friendly and aesthetically pleasing manner, is crucial for your needs. Patients are looking for quick access to tools that are easy to navigate. To achieve this, consider streamlining your office processes digitally. This means consolidating multiple vendors and leveraging artificial intelligence (AI) to optimize your operations and enhance overall efficiency. By focusing on these strategies, you can create a more satisfying experience for your patients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$500.00/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

HealthWare Systems

Country

United States

Website

healthwaresystems.com/activeware-products/patient-experience-tracking/

Vendor Details

Company Name

ClickDone Consulting

Founded

2016

Country

United States

Website

clickdone.consulting

Product Features

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

Product Features

Dental

Appointment Management Yes 
Appointment Reminders Yes 
Claims Management No 
Clinical Charting No 
Imaging No 
Inventory Management No 
Patient Account Management Yes 
Patient Billing Yes 
Patient Records Management No 
Treatment Planning No 

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR Yes 
HIPAA Compliant Yes 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office Yes 
Multi-Physician Yes 
Patient Billing Yes 
Patient Portal No 
Patient Records No 
Patient Registration Yes 
Patient Scheduling Yes 
Physician Scheduling Yes 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing Yes 
Drag & Drop No 
Facility Scheduling No 
Multi-Location Yes 
No-Show Tracking Yes 
On Call Scheduling Yes 
Patient Records No 
Patient Scheduling Yes 
Physician Management Yes 
Recurring Appointments Yes 
Self Service Portal Yes 
Staff Scheduling No 

Patient Case Management

Activity Tracking No 
Assessment Notes No 
Billing & Invoicing No 
Calendar Management Yes 
Candidate Identification No 
Case List Management No 
Eligibility Verification No 
HIPAA Compliant Yes 
Medical History Records No 
Patient Records No 
Referral Management Yes 
Treatment Planning No 

Patient Management

Admissions Management Yes 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management Yes 
Patient Location Tracking No 
Patient Monitoring Yes 
Real Time Reporting No 
Waiting Time Tracking No 

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