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Description
HealthWare Systems is dedicated to delivering exceptional experiences for patients. The ActiveTRACK patient tracking system offers real-time updates on patient status while overseeing aspects such as registration, throughput, and wait times. This innovative tool allows management to effectively distribute staff and resources while setting and achieving specific objectives aimed at enhancing efficiency, minimizing registration delays, reducing patient wait times, and boosting patient satisfaction scores. Upon their arrival, patients can conveniently check-in at a self-service kiosk or with a greeter. For those who have pre-registered, necessary documents can be instantly generated for review and signing, and items such as photo IDs and insurance cards can be easily scanned. Furthermore, ActiveTRACK creates wayfinding maps to assist patients in navigating the healthcare facility with ease. It also incorporates advanced strategies for managing patient waitlists, ensuring prompt processing of patients. Overall, ActiveTRACK is designed to streamline operations and significantly improve the overall patient journey.
Description
Benchmark PM transforms patient engagement, covering everything from initial intake to final encounter. Key features include streamlined patient onboarding, hassle-free appointment scheduling, customizable reminders, comprehensive reporting, and user-friendly dashboards.
On the billing side, Benchmark PM offers integrated claims management, a connected clearinghouse, electronic billing, insurance verification, and a versatile payment portal, simplifying the entire process.
Benchmark Solutions provides a complete management solution for healthcare practices with Benchmark EHR software, Benchmark PM software, and Benchmark RCM services. This robust electronic toolset streamlines daily operations, boosts revenue, and enhances the patient experience. Each component of the Benchmark Solutions' suite is modular, ensuring easy integration with your existing systems.
With Benchmark Solutions, you can focus on delivering high-quality care while we take care of the operational and administrative aspects, ensuring your practice runs smoothly and efficiently.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Benchmark EHR
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HealthWare Systems
Country
United States
Website
healthwaresystems.com/activeware-products/patient-experience-tracking/
Vendor Details
Company Name
Benchmark Solutions
Founded
1978
Country
United States
Website
www.benchmarksystems.com
Product Features
Patient Management
Admissions Management
No
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
No
Real Time Reporting
No
Waiting Time Tracking
No
Product Features
Chiropractic
Appointment Management
Yes
Billing & Invoicing
Yes
Claims Management
Yes
EHR Certified
No
Outcome Assessments
No
Patient Account Management
Yes
Patient Records
Yes
SOAP Notes
No
Dermatology
Claims Management
Yes
EMR / EHR
No
HIPAA Compliant
Yes
Image Management
Yes
Inventory Management
No
Patient Portal
Yes
Progress Notes
No
Scheduling
Yes
Treatment Plans
No
Medical Billing
Claims Processing
Yes
Claims Scrubbing
No
Code & Charge Entry
Yes
Compliance Tracking
Yes
Customizable Dashboard
Yes
Dunning Management
No
Invoice History
Yes
Patient Eligibility Checks
Yes
Practice Management
Yes
Quotes/Estimates
Yes
Remittance Advice
Yes
Medical Practice Management
Claims Management
Yes
E-Prescribing
No
EMR / EHR
No
HIPAA Compliant
Yes
Insurance Eligibility Verification
Yes
Inventory Management
No
Multi-Office
Yes
Multi-Physician
Yes
Patient Billing
Yes
Patient Portal
Yes
Patient Records
Yes
Patient Registration
Yes
Patient Scheduling
Yes
Physician Scheduling
Yes
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
Yes
Drag & Drop
Yes
Facility Scheduling
Yes
Multi-Location
Yes
No-Show Tracking
Yes
On Call Scheduling
No
Patient Records
Yes
Patient Scheduling
Yes
Physician Management
Yes
Recurring Appointments
Yes
Self Service Portal
Yes
Staff Scheduling
No
Occupational Therapy
Assessment Management
No
Billing & Invoicing
Yes
Care Plan Management
No
Insurance Management
Yes
Patient Records
Yes
Patient Registration
Yes
Patient Scheduling
Yes
Practice Management
Yes
Progress Tracking
No
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
No
Patient Portal
Yes
Personal Health Record
Yes
Progress Tracking
Yes
Self Management
Yes
Patient Management
Admissions Management
Yes
Bed Management
No
Discharge Management
Yes
Historical Reporting
Yes
Patient Flow Management
Yes
Patient Location Tracking
No
Patient Monitoring
Yes
Real Time Reporting
Yes
Waiting Time Tracking
Yes
Patient Portal
Appointment Confirmations
Yes
Appointment Scheduling
Yes
Bill Payment
Yes
Care Plans
No
Care Summaries
Yes
EHR-Agnostic
Yes
Health Record Access
Yes
Intake Forms
Yes
Lab Results
Yes
Prescription Renewals
Yes
Secure Messaging
Yes
Video Consultations
Yes
Patient Scheduling
Analytics/Reporting
Yes
Approval Process Control
No
HIPAA Compliant
Yes
Mobile Access
Yes
Notifications/Alerts
Yes
Online Scheduling
Yes
Patient Communications
Yes
Patient Intake
Yes
Patient Portal
Yes
Patient Records Management
Yes
Payment Processing
Yes
Reminders
Yes
SMS Messaging
Yes
Pediatric
Admissions Management
Yes
Billing & Invoicing
Yes
Charge Capture
Yes
Clinical Notes
Yes
Code Processing
Yes
Custom Bundles
No
Electronic Health Record
No
HIPAA Compliant
Yes
Practice Management
Yes
SMS Messaging
Yes
Scheduling
Yes
Vaccine Management
No
Physical Therapy
Activity Monitoring
No
Appointment Management
Yes
Assessments
No
Billing & Invoicing
Yes
Exercise Management
No
Insurance Management
Yes
Multi-Location
Yes
Patient Records
Yes
Practice Management
Yes
Progress Notes
No
Treatment Plans
No
Plastic Surgery
Appointment Management
Yes
Before & After Pictures
No
Claims Management
Yes
Inventory Management
No
Patient Billing
Yes
Patient Flow Management
No
Patient Portal
Yes
Patient Records Management
Yes
Scheduling
Yes
Podiatry
Appointment Management
Yes
Patient Records
Yes
Radiology
Audit Trail
Yes
Billing & Invoicing
Yes
Claims Management
Yes
EDI
Yes
EMR HL7 Bridge
No
Image Fusion
No
PACS Integration
No
Patient Scheduling
Yes
Scanning Input
No
Teleradiology
No
Wait List Management
No
Revenue Cycle Management
Accounts Receivable
Yes
Claims Management
Yes
Collections Management
Yes
EHR/EMR Integration
Yes
For Healthcare
Yes
ICD-10 Compliance
Yes
Insurance Verification
Yes
Medical Billing
Yes
Patient Portal
Yes
Patient Registration
Yes
Patient Scheduling
Yes
Payment Processing
Yes
Speech Therapy
Assessment Management
No
Billing & Invoicing
Yes
Care Plan Management
No
Insurance Management
Yes
Patient Scheduling
Yes
Progress Tracking
No
SOAP Notes
No
