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Average Ratings 0 Ratings

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Description

Harnessing data to anticipate and guide decisions is essential for effective service operations. Envision a scenario where every choice made is increasingly precise, timely, and strategically planned, resulting in countless small advantages every moment of the day—all accessible to your leadership team. The landscape of traditional workforce management is undergoing significant transformation, giving way to the era of Decision Intelligence. Our clientele understands that uncovering and optimizing their latent capacity can lead to reduced overtime costs, fewer temporary hires, balanced workloads within teams, compliance with service level agreements, enhanced employee wellbeing, and efficient scaling during peak periods. Remarkably, with decision intelligence, they can achieve all of this continuously and in real-time. The outcomes they experience are nothing short of extraordinary. We proudly stand as the sole provider of a dedicated Decision Intelligence platform specifically designed for service operations, addressing various needs across sectors such as banking, insurance, healthcare, and business process services. This innovation not only streamlines operations but also empowers organizations to reach their full potential.

Description

Analyze, augment and automate repeatable operations decisions to unlock AI's full potential and transform your business. Custom recommendations will help you guide your customers to the best product at the right moment. Focus on your customers' needs and behaviors by using first-party data. Decision orchestration is the process of continuously monitoring decision outcomes and organizing, sequencing and automating data sources and decision points to achieve specific goals within a larger context of business workflows and processes. Our intelligent applications enhance business processes throughout the product and customer lifetime cycle through AI-powered insights and guided recommendations. Agent-based automation is also available. AIaaS solutions bridge the knowledge and skills gap by automating repetitive and impactful decisions.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 

Integrations

Axis LMS Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

We offer a 30-day trial and then discounted pricing after the trial period.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ActiveOps

Country

United Kingdom

Website

activeops.com

Vendor Details

Company Name

Circuitry.ai

Founded

2023

Country

United States

Website

circuitry.ai

Product Features

Decision Support

Application Development No 
Budgeting & Forecasting No 
Data Analysis No 
Decision Tree Analysis No 
Monte Carlo Simulation No 
Performance Metrics No 
Rules-Based Workflow No 
Sensitivity Analysis No 
Thematic Mapping No 
Version Control No 

Employee Monitoring

Activity Monitoring Yes 
Browsing History Yes 
Email Monitoring Yes 
Keystroke Recording No 
Productivity Analysis Yes 
Remote Control No 
Screen Activity Recording No 
Time & Attendance Yes 
Time Tracking Yes 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection Yes 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales Yes 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing Yes 
Predictive Analytics Yes 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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