Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ActiveLens serves as an intelligent interface for teams engaged in phone communications, seamlessly recording calls and meetings, responding to inquiries from corporate documents in real-time, transforming spoken dialogue into actionable tasks, and updating the CRM accordingly. It is compatible with various communication mediums, including traditional desk phones, mobile devices, softphones, online meetings, and face-to-face interactions, all without necessitating a complete overhaul of existing phone systems or the involvement of a bot. The system captures audio directly on the device, facilitating consistent workflows across diverse dialing systems and communication platforms. Conversations are synthesized into organized summaries that encompass participant details, meeting objectives, client context, discussion points, and agreements reached, with customizable templates that dictate the summary's length, tone, structure, and AI parameters. In addition to full transcripts that identify speakers and offer line-by-line translations, it can leverage company resources and online content to clarify products, terminology, and industry jargon during discussions, thereby enhancing understanding and communication efficiency. This innovative approach empowers teams to focus on the conversation at hand while maintaining a comprehensive record of their interactions.

Description

Lumro serves as a comprehensive platform designed for the creation, management, and deployment of AI agents that are capable of handling various tasks including sales, customer support, lead generation, appointment scheduling, and ensuring customer satisfaction, all while providing human-like engagement around the clock. These AI agents integrate effortlessly with multiple communication channels such as website chat, email, WhatsApp, Instagram, Facebook, and phone services. Furthermore, they are compatible with existing business tools like CRMs, payment gateways, and scheduling applications, enabling them to perform more than just answering common queries; they can actively capture leads, manage support tickets, schedule appointments, process transactions, escalate issues, retrieve product details, and execute customized workflows that align with specific business needs. Lumro also offers features for brand customization and voice alignment by training the agents on company-specific data such as websites, PDFs, manuals, and previous interactions, while continuously monitoring performance through detailed analytics to ensure optimal operation. This comprehensive approach not only enhances efficiency but also ensures that businesses can maintain a consistent and engaging customer experience across various platforms.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Cal.com No 
Calendly No 
ChatGPT No 
Google Calendar Yes 
Google Meet Yes 
Google Sheets No 
Instagram No 
Meta AI No 
Microsoft 365 Yes 
Phone.com Yes 
Quo Yes 
Salesforce Yes 
Shopify No 
Trello Yes 
WhatsApp No 
Zapier No 
Zendesk No 
Zoom Yes 
monday CRM Yes 

Integrations

Gmail Yes 
Cal.com Yes 
Calendly Yes 
ChatGPT Yes 
Google Calendar No 
Google Meet No 
Google Sheets Yes 
Instagram Yes 
Meta AI Yes 
Microsoft 365 No 
Phone.com No 
Quo No 
Salesforce No 
Shopify Yes 
Trello No 
WhatsApp Yes 
Zapier Yes 
Zendesk Yes 
Zoom No 
monday CRM No 

Pricing Details

$14 per month
Free Trial No 
Free Version Yes 

Pricing Details

$39 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ActiveLens

Founded

2025

Country

United States

Website

www.activelens.ai/

Vendor Details

Company Name

Lumro

Country

United States

Website

www.lumro.co

Product Features

Alternatives

No Alternatives

Alternatives