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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ActiveLens serves as an intelligent interface for teams engaged in phone communications, seamlessly recording calls and meetings, responding to inquiries from corporate documents in real-time, transforming spoken dialogue into actionable tasks, and updating the CRM accordingly. It is compatible with various communication mediums, including traditional desk phones, mobile devices, softphones, online meetings, and face-to-face interactions, all without necessitating a complete overhaul of existing phone systems or the involvement of a bot. The system captures audio directly on the device, facilitating consistent workflows across diverse dialing systems and communication platforms. Conversations are synthesized into organized summaries that encompass participant details, meeting objectives, client context, discussion points, and agreements reached, with customizable templates that dictate the summary's length, tone, structure, and AI parameters. In addition to full transcripts that identify speakers and offer line-by-line translations, it can leverage company resources and online content to clarify products, terminology, and industry jargon during discussions, thereby enhancing understanding and communication efficiency. This innovative approach empowers teams to focus on the conversation at hand while maintaining a comprehensive record of their interactions.

Description

Freevoice stands out as an all-encompassing business communication solution designed to boost the efficiency of organizations. It includes a sophisticated business phone system equipped with functionalities like user portals for internal messaging, comprehensive call management, text messaging, fax capabilities, and personalized call routing. The platform ensures connectivity through various devices, whether it be desk phones, softphones, or web browsers, and enhances local engagement by synchronizing your caller ID with the area code of the number being dialed. For call centers, Freevoice offers an array of features aimed at optimizing marketing strategies, supervising agents, and elevating the overall customer experience. Its toolkit encompasses auto-call distribution, call queuing, virtual hold options, agent portals, caller prioritization, and the ability to display local numbers. Additionally, the system is equipped with rich reporting and analytics, providing insights into agent performance, queue statistics, detailed call information, and visual wallboard displays. Furthermore, the predictive dialer function allows agents to initiate calls on multiple lines simultaneously, streamlining communication efforts even further.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Gmail Yes 
Google Calendar Yes 
Google Meet Yes 
Google Voice Yes 
HubSpot CRM No 
Jira Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
Phone.com Yes 
Quo Yes 
RingCentral RingEX Yes 
Trello Yes 
Zoom Yes 
monday CRM Yes 

Integrations

Salesforce Yes 
Gmail No 
Google Calendar No 
Google Meet No 
Google Voice No 
HubSpot CRM Yes 
Jira No 
Microsoft 365 No 
Microsoft Teams No 
Phone.com No 
Quo No 
RingCentral RingEX No 
Trello No 
Zoom No 
monday CRM No 

Pricing Details

$14 per month
Free Trial No 
Free Version Yes 

Pricing Details

$5.90 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ActiveLens

Founded

2025

Country

United States

Website

www.activelens.ai/

Vendor Details

Company Name

Freevoice

Country

United States

Website

www.freevoice.tech/

Product Features

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting No 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Alternatives

No Alternatives

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