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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ActiveLens serves as an intelligent interface for teams engaged in phone communications, seamlessly recording calls and meetings, responding to inquiries from corporate documents in real-time, transforming spoken dialogue into actionable tasks, and updating the CRM accordingly. It is compatible with various communication mediums, including traditional desk phones, mobile devices, softphones, online meetings, and face-to-face interactions, all without necessitating a complete overhaul of existing phone systems or the involvement of a bot. The system captures audio directly on the device, facilitating consistent workflows across diverse dialing systems and communication platforms. Conversations are synthesized into organized summaries that encompass participant details, meeting objectives, client context, discussion points, and agreements reached, with customizable templates that dictate the summary's length, tone, structure, and AI parameters. In addition to full transcripts that identify speakers and offer line-by-line translations, it can leverage company resources and online content to clarify products, terminology, and industry jargon during discussions, thereby enhancing understanding and communication efficiency. This innovative approach empowers teams to focus on the conversation at hand while maintaining a comprehensive record of their interactions.

Description

We are committed to providing Restaurant Chains with the best technology resources. This is essential to streamline operations and meet growing customer demands. Our Supervisor Module will help you identify opportunities to improve customer service and keep you informed about your business processes. You can take full control of your business operations through monitoring your agents, inventory, analytics, and more. The system can be tailored to your specific needs. Our sophisticated phone router reduces wait times and improves customer service. Calls can be sorted, managed and distributed to an agent. All features are customizable. Our VoIP Softphone software allows you to replicate the functionality of your desk phone right on your screen. It includes all the necessary features, including call transfer, hold, multiple lines, voicemail, and call transfer. The server allows you to manage your team's communications easily.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aloha Cloud by NCR Voyix No 
Gmail Yes 
Google Calendar Yes 
Google Meet Yes 
Google Voice Yes 
Jira Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
Oracle MICROS POS No 
Phone.com Yes 
Quo Yes 
RingCentral RingEX Yes 
Salesforce Yes 
Simphony POS No 
Trello Yes 
Zoom Yes 
monday CRM Yes 

Integrations

Aloha Cloud by NCR Voyix Yes 
Gmail No 
Google Calendar No 
Google Meet No 
Google Voice No 
Jira No 
Microsoft 365 No 
Microsoft Teams No 
Oracle MICROS POS Yes 
Phone.com No 
Quo No 
RingCentral RingEX No 
Salesforce No 
Simphony POS Yes 
Trello No 
Zoom No 
monday CRM No 

Pricing Details

$14 per month
Free Trial No 
Free Version Yes 

Pricing Details

$45 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ActiveLens

Founded

2025

Country

United States

Website

www.activelens.ai/

Vendor Details

Company Name

CCDEx Technologies

Founded

2011

Country

United States

Website

www.call2kitchen.com

Product Features

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

No Alternatives

Alternatives

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