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Description
Engage with your website visitors in real-time using ActiveHelper Live Chat, the quickest method to connect with them! This comprehensive live chat tool comes equipped with an array of powerful features that require no extensive training to implement. Maintain constant communication with your audience, whether you are using a phone, tablet, or computer, allowing for flexibility and accessibility. ActiveHelper Live Chat is a distinctive, unlimited solution that facilitates the management of multiple websites and agents from a single server installation under one license. You can track visitors' locations through their IP addresses or send tailored messages directly to them. Target specific users and provide assistance based on the pages they are exploring, ensuring they receive help when they need it most. Kickstart a conversation by sending messages tailored to their actions or utilize automated invitations to engage with visitors on your site. Additionally, customize how visitors perceive your brand by selecting languages, images, and colors that resonate with different countries, enhancing their overall experience. This tool not only fosters engagement but also helps in building lasting relationships with your audience.
Description
Enhance your customer communication by adding a personal touch, which can significantly improve satisfaction through the use of live chat. Crisp goes beyond mere chat software by streamlining all aspects of your customer interaction into a single platform. Your customers will enjoy a fantastic experience with a collaborative inbox, allowing you to address inquiries from website visitors with ease while simultaneously cutting costs using our live chat application! Research indicates that visitors who engage through chat support are more inclined to complete a purchase. With our complimentary chat solution, you can implement automated messaging that fosters proactive customer service, transforming casual visitors into potential clients. If you believe CRM software is solely about managing contacts, it’s time to shift your perspective. Crisp CRM offers a wealth of features that extend far beyond basic functionality, providing small businesses with tools to automate mundane tasks, enabling them to secure more deals. With Crisp, you can funnel more high-quality leads into your sales pipeline efficiently and effectively. This not only enhances operational efficiency but also ensures your business is well-equipped to thrive in a competitive market.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ActiveDEMAND
No
Aircall
No
All-in-One Messenger
No
Bugpilot
No
Clear Ring
No
Facebook
No
Facebook Messenger
No
HubSpot Data Hub
No
InsertChat
No
IsDown
No
Integrations
ActiveDEMAND
Yes
Aircall
Yes
All-in-One Messenger
Yes
Bugpilot
Yes
Clear Ring
Yes
Facebook
Yes
Facebook Messenger
Yes
HubSpot Data Hub
Yes
InsertChat
Yes
IsDown
Yes
Pricing Details
$39.95 one time payment
Free Trial
No
Free Version
No
Pricing Details
$25.00 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mentat Technologies
Founded
2003
Country
Colombia
Website
www.activehelper.com
Vendor Details
Company Name
Crisp
Founded
2015
Country
France
Website
crisp.chat/en/
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
No
Self Service Portal
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
