Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Connect both residents and staff through a dynamic communication and messaging platform that optimizes staff efficiency, conserves time, and fosters a vibrant community. ActiveBuilding serves as an intuitive resident portal and mobile application that simplifies self-service functions for both teams and residents, allowing staff to dedicate more time to addressing residents' needs. By utilizing our innovative messaging hub, social platform, and payment system, residents can easily communicate with staff and fellow residents, pay their rent, submit service requests, manage their packages, and engage in many additional activities. Enhance staff efficiency by providing residents with self-service options for online payments, lease renewals, service requests, and renters insurance. Tailor the resident experience and elevate your brand identity through the ActiveBuilding Custom-Branded App, which helps retain residents by facilitating seamless online renewal processes and allows for communication through their preferred channels. Furthermore, boost your collections by up to 3% per property by consolidating all resident charges into a single bill, making it easier for residents to manage their payments. This comprehensive approach not only streamlines operations but also strengthens the bond within the community.

Description

Latchel streamlines your maintenance inquiries and connects residents with professionals for services like house cleaning, furniture assembly, and emergency assistance. As a unique platform, Latchel merges revenue-enhancing resident amenities with maintenance software, enabling property managers to provide exceptional customer support. By acting as your primary communications team, Latchel helps safeguard your valuable time. This innovative service delights residents with a blend of lifestyle and financial benefits, maintaining an impressive average rating of 4.8 out of 5 stars for resident satisfaction. For the first time, property managers can boost their income through an unparalleled resident amenity while simultaneously enhancing their maintenance offerings within a single platform. Additionally, the platform ensures that 5-star resident reviews are automatically shared across your online profiles, giving your marketing efforts a significant lift. With Latchel's communication team serving as your dedicated customer service center, you can focus on what truly matters. This comprehensive approach not only improves resident engagement but also elevates the overall standard of property management.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Gmail No 
Google Calendar No 
MRI Agora Yes 
Rent Manager No 
RentRedi No 
ServingIntel Yes 
SuiteSpot Yes 

Integrations

Gmail Yes 
Google Calendar Yes 
MRI Agora No 
Rent Manager Yes 
RentRedi Yes 
ServingIntel No 
SuiteSpot No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RealPage

Founded

1998

Country

United States

Website

www.realpage.com/resident-portal/

Vendor Details

Company Name

Latchel

Country

United States

Website

latchel.com

Product Features

Real Estate Property Management

Billing & Invoicing No 
Commercial Properties No 
Contact Management No 
Credit Check No 
Expense Management No 
Insurance Management No 
Landlord Database No 
Late Fee Calculation No 
Lease Management No 
Maintenance Management Yes 
Owner Portal Yes 
Payment Processing Yes 
Portfolio Management No 
Rent Tracking No 
Residential Properties Yes 
Tax Management No 
Tenant Database Yes 
Tenant Portal No 
Vacancy Tracking No 
Website Management No 

Product Features

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

Alternatives

Carson Reviews

Carson

Carson Living

Alternatives