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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Activate™ is a secure web-based platform designed to streamline the transfer of knowledge and information during employee transitions. By facilitating the mapping of essential relationships and outlining crucial processes, the platform ensures that vital insights remain within the organization. Continue reading to learn how Activate™ promotes improved performance, fosters better collaboration, and boosts employee engagement in the workplace. Knowledge transfer is a significant challenge faced by nearly all organizations, often complicated by the various reasons an employee may leave their role. When such changes occur, line managers find themselves juggling the demands of managing these transitions alongside their regular responsibilities. Recognizing the stress this can create for everyone involved, we offer a robust system and ongoing support that provides the necessary stability, assurance, and continuity during the handover process. This holistic approach not only alleviates pressure but also cultivates a more resilient organizational culture.

Description

Comprehensive protection against threats and enhanced productivity for both on-site and remote work environments is provided seamlessly. Every interaction with customers is automatically scored and results are delivered to agents promptly. Agents receive customized coaching based on their interactions with customers, which is tailored to help them improve. Continuous capture of webcam images and live video/audio streaming helps detect security threats and productivity issues in real-time. Dynamic risk assessment and vulnerability scanning work to identify potential insider threats before they escalate into significant dangers. All employee activities are documented through video and audio recordings, session captures, immovable logs, and alert systems. Users have the opportunity to connect with their supervisors and peers to exchange valuable insights and motivate one another. Security and productivity-related incidents can be flagged for a streamlined workflow process, ensuring that appropriate measures are taken. Notably, agents benefit from automated note-taking during calls, which is then integrated into the CRM system for easy access. Additionally, workflows can be customized for specific triggered events, enhancing overall operational efficiency. Furthermore, this system not only safeguards the work environment but also fosters a culture of collaboration and continuous improvement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Rekognition No 

Integrations

Amazon Rekognition Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

iHandover

Founded

2013

Country

United Kingdom

Website

ihandover-activate.co

Vendor Details

Company Name

Trendzact

Country

United States

Website

trendzact.com/platform/

Product Features

Human Resources

360 Degree Feedback Yes 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning Yes 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management Yes 
Onboarding Yes 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal No 
Succession Planning Yes 
Time & Attendance Management Yes 
Time Off Management No 
Timesheets No 
Training Management No 

Product Features

Employee Monitoring

Activity Monitoring No 
Browsing History No 
Email Monitoring No 
Keystroke Recording No 
Productivity Analysis No 
Remote Control No 
Screen Activity Recording No 
Time & Attendance No 
Time Tracking No 

Alternatives

Alternatives

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