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Average Ratings 0 Ratings
Description
Activate™ is a secure web-based platform designed to streamline the transfer of knowledge and information during employee transitions. By facilitating the mapping of essential relationships and outlining crucial processes, the platform ensures that vital insights remain within the organization. Continue reading to learn how Activate™ promotes improved performance, fosters better collaboration, and boosts employee engagement in the workplace. Knowledge transfer is a significant challenge faced by nearly all organizations, often complicated by the various reasons an employee may leave their role. When such changes occur, line managers find themselves juggling the demands of managing these transitions alongside their regular responsibilities. Recognizing the stress this can create for everyone involved, we offer a robust system and ongoing support that provides the necessary stability, assurance, and continuity during the handover process. This holistic approach not only alleviates pressure but also cultivates a more resilient organizational culture.
Description
Comprehensive protection against threats and enhanced productivity for both on-site and remote work environments is provided seamlessly. Every interaction with customers is automatically scored and results are delivered to agents promptly. Agents receive customized coaching based on their interactions with customers, which is tailored to help them improve. Continuous capture of webcam images and live video/audio streaming helps detect security threats and productivity issues in real-time. Dynamic risk assessment and vulnerability scanning work to identify potential insider threats before they escalate into significant dangers. All employee activities are documented through video and audio recordings, session captures, immovable logs, and alert systems. Users have the opportunity to connect with their supervisors and peers to exchange valuable insights and motivate one another. Security and productivity-related incidents can be flagged for a streamlined workflow process, ensuring that appropriate measures are taken. Notably, agents benefit from automated note-taking during calls, which is then integrated into the CRM system for easy access. Additionally, workflows can be customized for specific triggered events, enhancing overall operational efficiency. Furthermore, this system not only safeguards the work environment but also fosters a culture of collaboration and continuous improvement.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Rekognition
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
iHandover
Founded
2013
Country
United Kingdom
Website
ihandover-activate.co
Vendor Details
Company Name
Trendzact
Country
United States
Website
trendzact.com/platform/
Product Features
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
Yes
Compensation Management
No
Compliance Management
No
Employee Database
No
Employee Lifecycle Management
Yes
Onboarding
Yes
Payroll Management
No
Performance Management
Yes
Recruiting Management
No
Self Service Portal
No
Succession Planning
Yes
Time & Attendance Management
Yes
Time Off Management
No
Timesheets
No
Training Management
No
Product Features
Employee Monitoring
Activity Monitoring
No
Browsing History
No
Email Monitoring
No
Keystroke Recording
No
Productivity Analysis
No
Remote Control
No
Screen Activity Recording
No
Time & Attendance
No
Time Tracking
No