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ease
features
design
support

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Description

Activate™ is a secure web-based platform designed to streamline the transfer of knowledge and information during employee transitions. By facilitating the mapping of essential relationships and outlining crucial processes, the platform ensures that vital insights remain within the organization. Continue reading to learn how Activate™ promotes improved performance, fosters better collaboration, and boosts employee engagement in the workplace. Knowledge transfer is a significant challenge faced by nearly all organizations, often complicated by the various reasons an employee may leave their role. When such changes occur, line managers find themselves juggling the demands of managing these transitions alongside their regular responsibilities. Recognizing the stress this can create for everyone involved, we offer a robust system and ongoing support that provides the necessary stability, assurance, and continuity during the handover process. This holistic approach not only alleviates pressure but also cultivates a more resilient organizational culture.

Description

Utilizing personal WhatsApp for professional communication can jeopardize crucial leads and sensitive information. With high turnover rates, employees may depart and take their conversations along, leading to complications during transitions. However, after integrating DashCX into your operations, all business communications will be securely housed within your organization and remain accessible indefinitely. This solution alleviates reliance on individual agents, simplifying the process of handovers significantly. You can develop no-code chatbots that autonomously respond to customer inquiries, disseminate content, and provide updates regarding orders, payments, and shipments. Engage with customers on their preferred messaging platforms, and tailor your greeting and response messages to fit your specifications. Additionally, you can craft seamless user experiences throughout your sales process, allowing you to better understand and enhance customer interactions with your offerings. The transition to DashCX not only streamlines communication but also fosters a more cohesive customer journey.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$49 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

iHandover

Founded

2013

Country

United Kingdom

Website

ihandover-activate.co

Vendor Details

Company Name

DashCX

Founded

2022

Country

India

Website

www.dashcx.com

Product Features

Human Resources

360 Degree Feedback Yes 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning Yes 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management Yes 
Onboarding Yes 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal No 
Succession Planning Yes 
Time & Attendance Management Yes 
Time Off Management No 
Timesheets No 
Training Management No 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Alternatives

Alternatives