Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introducing a comprehensive relationship management system tailored specifically for wellness and fitness centers. Ensuring member retention is a deliberate effort, not a mere coincidence. Capture RMS™ is expertly crafted to assist you and your team in transforming typical memberships into lasting bonds. Discover how we support fitness establishments of all sizes in engaging their members, elevating their overall experience, and encouraging repeat visits. Capture RMS™ transcends traditional membership management by focusing on more than just achieving fitness objectives; it enhances the entire member journey. From the initial stages of a member's fitness adventure to the complete onboarding experience, our advanced technology empowers your staff to effectively engage members by pinpointing significant interaction opportunities that fortify the connection between staff and members. Furthermore, enrich your members' experience with cutting-edge fitness and nutrition resources, while equipping your team with innovative tools that convert standard memberships into enduring relationships that last for years to come. By fostering these connections, you not only improve member satisfaction but also build a thriving community within your fitness center.
Description
CRM Software™ empowers businesses with a customer-focused approach by meticulously documenting every transaction detail of their clients. This comprehensive tracking enables an in-depth analysis of the customer's entire engagement with the company, revealing distinct behavioral trends. By facilitating strong customer relationships and fostering loyalty, CRM Software™ serves as an optimal solution for enhancing customer interactions. It enables personalized marketing efforts that enhance the customer's propensity to spend more, ultimately increasing the value derived from the relationship over time. Additionally, CRM Software™ operates as a hybrid model, capturing customer profiles regardless of whether they shop in physical stores, online, or through any other channel. Furthermore, this software seamlessly integrates with IVR systems and call centers, ensuring that a complete record of customer interactions is maintained across all points of contact, thereby enriching the overall customer experience. This holistic approach not only improves service delivery but also positions businesses to better anticipate and meet customer needs.
API Access
Has API
No
API Access
Has API
No
Integrations
Exelysis Contact Center
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ActivTrax
Founded
2000
Country
United States
Website
activtrax.com
Vendor Details
Company Name
CRM Software Pty Ltd
Country
Australia
Website
www.crmsoftware.com.au
Product Features
Fitness
Attendance Tracking
No
Billing & Invoicing
No
Check-In Manager
No
Class Management
No
Contract Management
No
Employee Management
No
Event Management
No
Inventory Management
No
Marketing Management
No
Membership Management
No
Point of Sale (POS)
No
Reservations Management
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No