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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Introducing a comprehensive relationship management system tailored specifically for wellness and fitness centers. Ensuring member retention is a deliberate effort, not a mere coincidence. Capture RMS™ is expertly crafted to assist you and your team in transforming typical memberships into lasting bonds. Discover how we support fitness establishments of all sizes in engaging their members, elevating their overall experience, and encouraging repeat visits. Capture RMS™ transcends traditional membership management by focusing on more than just achieving fitness objectives; it enhances the entire member journey. From the initial stages of a member's fitness adventure to the complete onboarding experience, our advanced technology empowers your staff to effectively engage members by pinpointing significant interaction opportunities that fortify the connection between staff and members. Furthermore, enrich your members' experience with cutting-edge fitness and nutrition resources, while equipping your team with innovative tools that convert standard memberships into enduring relationships that last for years to come. By fostering these connections, you not only improve member satisfaction but also build a thriving community within your fitness center.

Description

CRM Software™ empowers businesses with a customer-focused approach by meticulously documenting every transaction detail of their clients. This comprehensive tracking enables an in-depth analysis of the customer's entire engagement with the company, revealing distinct behavioral trends. By facilitating strong customer relationships and fostering loyalty, CRM Software™ serves as an optimal solution for enhancing customer interactions. It enables personalized marketing efforts that enhance the customer's propensity to spend more, ultimately increasing the value derived from the relationship over time. Additionally, CRM Software™ operates as a hybrid model, capturing customer profiles regardless of whether they shop in physical stores, online, or through any other channel. Furthermore, this software seamlessly integrates with IVR systems and call centers, ensuring that a complete record of customer interactions is maintained across all points of contact, thereby enriching the overall customer experience. This holistic approach not only improves service delivery but also positions businesses to better anticipate and meet customer needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Exelysis Contact Center No 

Integrations

Exelysis Contact Center Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ActivTrax

Founded

2000

Country

United States

Website

activtrax.com

Vendor Details

Company Name

CRM Software Pty Ltd

Country

Australia

Website

www.crmsoftware.com.au

Product Features

Fitness

Attendance Tracking No 
Billing & Invoicing No 
Check-In Manager No 
Class Management No 
Contract Management No 
Employee Management No 
Event Management No 
Inventory Management No 
Marketing Management No 
Membership Management No 
Point of Sale (POS) No 
Reservations Management No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

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