Average Ratings 5 Ratings

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Average Ratings 0 Ratings

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Description

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities that deliver measurable ROI. Deployment is quick and easy — start collecting data in minutes.

Description

Comprehensive protection against threats and enhanced productivity for both on-site and remote work environments is provided seamlessly. Every interaction with customers is automatically scored and results are delivered to agents promptly. Agents receive customized coaching based on their interactions with customers, which is tailored to help them improve. Continuous capture of webcam images and live video/audio streaming helps detect security threats and productivity issues in real-time. Dynamic risk assessment and vulnerability scanning work to identify potential insider threats before they escalate into significant dangers. All employee activities are documented through video and audio recordings, session captures, immovable logs, and alert systems. Users have the opportunity to connect with their supervisors and peers to exchange valuable insights and motivate one another. Security and productivity-related incidents can be flagged for a streamlined workflow process, ensuring that appropriate measures are taken. Notably, agents benefit from automated note-taking during calls, which is then integrated into the CRM system for easy access. Additionally, workflows can be customized for specific triggered events, enhancing overall operational efficiency. Furthermore, this system not only safeguards the work environment but also fosters a culture of collaboration and continuous improvement.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Global Payroll Yes 
Active Directory Yes 
Amazon Rekognition No 
Asana Yes 
Basecamp Yes 
GitHub Yes 
Google Data Studio Yes 
Jira Yes 
Microsoft Power BI Yes 
Qmarkets Yes 
QuickBooks Accountants Yes 
Salesforce Yes 
ServiceNow Yes 
Tableau Yes 
Trello Yes 
Workday Recruiting Yes 
Xero Yes 
Zapier Yes 
Zendesk Yes 
monday AI work platform Yes 

Integrations

ADP Global Payroll No 
Active Directory No 
Amazon Rekognition Yes 
Asana No 
Basecamp No 
GitHub No 
Google Data Studio No 
Jira No 
Microsoft Power BI No 
Qmarkets No 
QuickBooks Accountants No 
Salesforce No 
ServiceNow No 
Tableau No 
Trello No 
Workday Recruiting No 
Xero No 
Zapier No 
Zendesk No 
monday AI work platform No 

Pricing Details

$10/user/month billed annually
We’ve designed our plans with flexibility and scalability in mind. Each plan has been created to offer unmatched value while giving you the option of adding functionality a la carte based on your needs.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Birch Grove Software

Founded

2009

Country

United States

Website

activtrak.com/

Vendor Details

Company Name

Trendzact

Country

United States

Website

trendzact.com/platform/

Product Features

Computer Security

Anti Spam No 
Antivirus No 
Audit Trail Yes 
Compliance Management Yes 
Database Security Audit No 
File Access Control No 
Financial Data Protection No 
Maintenance Scheduling No 
Real Time Monitoring Yes 
Security Event Log Yes 
Virus Definition Update No 
Vulnerability Protection Yes 

Employee Engagement

Benchmarking Yes 
Cultural Alignment No 
Employee Awards No 
Employee Guides Yes 
Employee Recognition Yes 
Feedback Management Yes 
Goal Management Yes 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys No 

Employee Monitoring

Activity Monitoring Yes 
Browsing History Yes 
Email Monitoring Yes 
Keystroke Recording No 
Productivity Analysis Yes 
Remote Control No 
Screen Activity Recording No 
Time & Attendance Yes 
Time Tracking Yes 

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Product Features

Employee Monitoring

Activity Monitoring No 
Browsing History No 
Email Monitoring No 
Keystroke Recording No 
Productivity Analysis No 
Remote Control No 
Screen Activity Recording No 
Time & Attendance No 
Time Tracking No 

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