Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ActiumHealth delivers an enterprise-grade conversational AI solution purpose-built for patient access and communication. By unifying phone, SMS, chat, and email into one intelligent platform, it automates scheduling, prescription refills, billing support, and care gap closure at scale. Its AI agents are designed to converse naturally in multiple languages, with the ability to interpret medical terminology and patient urgency. Beyond automation, ActiumHealth augments staff workflows by escalating complex cases to live agents while providing AI-powered insights to guide responses. Healthcare leaders have reported transformative outcomes: a 40% reduction in operator-handled calls, 70% of calls fully managed by AI, and over $100 million in incremental revenue from targeted patient journeys. The platform also emphasizes security and compliance, adhering to HIPAA, HL7, FHIR, and HITRUST standards. With seamless EHR integration, ActiumHealth ensures patient data is accessible and secure while enabling always-available communication. By blending automation, compliance, and personalization, it enables healthcare providers to scale patient access while improving satisfaction and outcomes.
Description
Proxima Cloud CRM is an innovative, state-of-the-art customer relationship management platform tailored specifically for the pharmaceutical sector. It effectively tackles prevalent technological hurdles such as costly and prolonged deployment processes, sluggish local implementation teams, the complexities of managing diverse devices, and vulnerabilities within IT infrastructure. This platform features a design customized for the pharmaceutical industry, offering self-service management, support for multiple languages, and the ability to deploy rapidly, enabling teams to become operational in as little as 120 minutes. With the backing of AWS infrastructure, Proxima Cloud CRM guarantees both scalability and security while conforming to ISO/IEC standards. Its user-friendly admin interface allows teams to troubleshoot issues independently, which minimizes downtime and boosts overall productivity. Additionally, the platform is compatible with any device and operating system, facilitating seamless access, which is an essential feature for modern pharmaceutical operations. In an industry where efficiency is critical, Proxima Cloud CRM stands out as a vital tool for enhancing business processes.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS Marketplace
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ActiumHealth
Founded
2014
Country
United States
Website
actiumhealth.com
Vendor Details
Company Name
Proxima Research
Founded
1998
Country
United States
Website
proximaresearch.com/us/en/proxima-cloud-crm/
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No
Product Features
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No