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features
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support

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Description

ActiumHealth delivers an enterprise-grade conversational AI solution purpose-built for patient access and communication. By unifying phone, SMS, chat, and email into one intelligent platform, it automates scheduling, prescription refills, billing support, and care gap closure at scale. Its AI agents are designed to converse naturally in multiple languages, with the ability to interpret medical terminology and patient urgency. Beyond automation, ActiumHealth augments staff workflows by escalating complex cases to live agents while providing AI-powered insights to guide responses. Healthcare leaders have reported transformative outcomes: a 40% reduction in operator-handled calls, 70% of calls fully managed by AI, and over $100 million in incremental revenue from targeted patient journeys. The platform also emphasizes security and compliance, adhering to HIPAA, HL7, FHIR, and HITRUST standards. With seamless EHR integration, ActiumHealth ensures patient data is accessible and secure while enabling always-available communication. By blending automation, compliance, and personalization, it enables healthcare providers to scale patient access while improving satisfaction and outcomes.

Description

Impiricus has developed a range of AI-driven tools designed to enhance engagement with healthcare professionals who often lack access to vital resources, thereby improving patient care through personalized, context-sensitive interactions that surpass conventional methods. Central to this offering is the Intelligently Optimized Network (ION), a sophisticated AI engine that underpins all of their products, ensuring that communications reach the appropriate healthcare professional precisely when needed. The Pulse feature provides tailored, value-rich content to the extensive SMS-opt-in network of healthcare professionals, utilizing customized messaging, trackable links, and detailed NPI-level reporting to foster high levels of engagement and reliable returns on investment. Additionally, Spark leverages real-world clinical and marketing indicators—such as new prescriptions, lab results, email interactions, and website visits—to create timely and relevant communications aimed at enhancing education, delivering competitive insights, and improving patient outcomes. By utilizing these innovative tools, Impiricus aims to transform how healthcare professionals connect with critical information in a meaningful way.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ActiumHealth

Founded

2014

Country

United States

Website

actiumhealth.com

Vendor Details

Company Name

Impiricus

Founded

2020

Country

United States

Website

impiricus.com/our-products/

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

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