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features
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support

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Description

ActiumHealth delivers an enterprise-grade conversational AI solution purpose-built for patient access and communication. By unifying phone, SMS, chat, and email into one intelligent platform, it automates scheduling, prescription refills, billing support, and care gap closure at scale. Its AI agents are designed to converse naturally in multiple languages, with the ability to interpret medical terminology and patient urgency. Beyond automation, ActiumHealth augments staff workflows by escalating complex cases to live agents while providing AI-powered insights to guide responses. Healthcare leaders have reported transformative outcomes: a 40% reduction in operator-handled calls, 70% of calls fully managed by AI, and over $100 million in incremental revenue from targeted patient journeys. The platform also emphasizes security and compliance, adhering to HIPAA, HL7, FHIR, and HITRUST standards. With seamless EHR integration, ActiumHealth ensures patient data is accessible and secure while enabling always-available communication. By blending automation, compliance, and personalization, it enables healthcare providers to scale patient access while improving satisfaction and outcomes.

Description

We offer valuable insights designed to enhance the ways healthcare systems cater to their patients. This commitment to innovation and optimization has led organizations like the Centers for Medicare & Medicaid Services (CMS) and the Defense Health Agency (DHA) to partner with Battelle. Our initiatives span both large and small health systems, aiming to elevate their overall performance. By addressing critical challenges, we strive to keep pace with the growing demand for improved information that informs clinical decision-making right at the point of care. Our solutions not only aim to enhance patient outcomes but also to minimize unnecessary variations in healthcare delivery. Additionally, we analyze the effectiveness of various messaging strategies across different communication platforms and assess the impact of proposed messages and materials. This comprehensive approach ensures that our methods are effective and tailored to meet the evolving needs of the healthcare landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ActiumHealth

Founded

2014

Country

United States

Website

actiumhealth.com

Vendor Details

Company Name

Battelle

Founded

1929

Country

United States

Website

www.battelle.org/markets/health/public-health/healthcare-quality

Product Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Product Features

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Alternatives

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