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Description
ActiumHealth delivers an enterprise-grade conversational AI solution purpose-built for patient access and communication. By unifying phone, SMS, chat, and email into one intelligent platform, it automates scheduling, prescription refills, billing support, and care gap closure at scale. Its AI agents are designed to converse naturally in multiple languages, with the ability to interpret medical terminology and patient urgency. Beyond automation, ActiumHealth augments staff workflows by escalating complex cases to live agents while providing AI-powered insights to guide responses. Healthcare leaders have reported transformative outcomes: a 40% reduction in operator-handled calls, 70% of calls fully managed by AI, and over $100 million in incremental revenue from targeted patient journeys. The platform also emphasizes security and compliance, adhering to HIPAA, HL7, FHIR, and HITRUST standards. With seamless EHR integration, ActiumHealth ensures patient data is accessible and secure while enabling always-available communication. By blending automation, compliance, and personalization, it enables healthcare providers to scale patient access while improving satisfaction and outcomes.
Description
We offer valuable insights designed to enhance the ways healthcare systems cater to their patients. This commitment to innovation and optimization has led organizations like the Centers for Medicare & Medicaid Services (CMS) and the Defense Health Agency (DHA) to partner with Battelle. Our initiatives span both large and small health systems, aiming to elevate their overall performance. By addressing critical challenges, we strive to keep pace with the growing demand for improved information that informs clinical decision-making right at the point of care. Our solutions not only aim to enhance patient outcomes but also to minimize unnecessary variations in healthcare delivery. Additionally, we analyze the effectiveness of various messaging strategies across different communication platforms and assess the impact of proposed messages and materials. This comprehensive approach ensures that our methods are effective and tailored to meet the evolving needs of the healthcare landscape.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ActiumHealth
Founded
2014
Country
United States
Website
actiumhealth.com
Vendor Details
Company Name
Battelle
Founded
1929
Country
United States
Website
www.battelle.org/markets/health/public-health/healthcare-quality
Product Features
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics