Average Ratings 10 Ratings

Total
ease
features
design
support

Average Ratings 97 Ratings

Total
ease
features
design
support

Description

Action1 redefines patch management by enabling enterprises to rapidly discover and remediate vulnerabilities with a 99% patch success rate solution. Streamline your third-party patching, including custom software, through Action1’s Software Repository maintained in-house by security experts, and manage OS updates – fully integrated altogether with full feature-parity and uniformity. Identify vulnerabilities in real-time and remediate them by applying available patches, removing unsupported or legacy software, or centralizing documentation of compensating controls for vulnerabilities that cannot be patched. Optimize network traffic usage when large software packages up to 32Gb in size are deployed on the same network and deliver patches faster thanks to Action1’s P2P Distribution technology. Action1 is the easiest-to-use patch management platform on the market, which you can set up in 5 minutes and automate your patching right away through its intuitive UI. Thanks to its cloud-native architecture, Action1 is infinitely scalable and works equally well for office-based and remote employee endpoints, servers, and cloud workloads, requiring no VPN. Action1 is the first patch management vendor to achieve SOC 2, ISO 2

Description

The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ThreatAware Yes 
Zapier Yes 
Acronis Cyber Protect Cloud No 
Amazon Web Services (AWS) Yes 
AnyDesk No 
Control D No 
Cynet All-in-One Cybersecurity Platform No 
Domotz No 
Hudu No 
IRONSCALES No 
IT Glue No 
Josys Yes 
Malwarebytes No 
Microsoft Teams Yes 
PayPal Yes 
QuickBooks Online No 
Rapid7 Command Platform Yes 
Setyl No 
Slack Yes 
Weavestream Yes 

Integrations

ThreatAware Yes 
Zapier Yes 
Acronis Cyber Protect Cloud Yes 
Amazon Web Services (AWS) No 
AnyDesk Yes 
Control D Yes 
Cynet All-in-One Cybersecurity Platform Yes 
Domotz Yes 
Hudu Yes 
IRONSCALES Yes 
IT Glue Yes 
Josys No 
Malwarebytes Yes 
Microsoft Teams No 
PayPal No 
QuickBooks Online Yes 
Rapid7 Command Platform No 
Setyl Yes 
Slack No 
Weavestream No 

Pricing Details

$0 USD/per device/per month
Pricing is available upon request
Free Trial No 
Free Version Yes 

Pricing Details

30-DAY FREE TRIAL
Fixed cost — per technician-based pricing with unlimited endpoints.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Action1

Founded

2018

Country

United States

Website

www.action1.com

Vendor Details

Company Name

Atera

Founded

2011

Country

Israel

Website

www.atera.com

Product Features

Endpoint Management

Introducing Action1 Endpoint Management Software, a cloud-based solution tailored for the secure and efficient operation of remote workforces. Featuring effortless patching, deployment, monitoring, and remote access capabilities, Action1 removes the complexity of extensive training. Its sleek and efficient design avoids unnecessary clutter, providing numerous pre-configured apps, scripts, reports, and alerts to streamline IT operations. Endorsed by businesses globally, Action1 holds SOC 2 Type II and ISO 27001:2022 certifications, guaranteeing top-notch security measures. Equip your team with a user-friendly platform that ensures agility and protection for your organization.

Endpoint Protection

Activity Log No 
Antivirus No 
Application Security No 
Behavioral Analytics No 
Device Management No 
Encryption No 
Signature Matching No 
Web Threat Management No 
Whitelisting / Blacklisting No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Patch Management

Discover the simplicity of Action1 Enterprise Patch Management Software. Our solution provides comprehensive patching across various operating systems and third-party applications, along with instant evaluations of patch deficiencies and compliance levels. Tailor your application patching through an easy-to-use Software Repository, eliminating the need for a VPN—even for devices located off-site. Thanks to our bandwidth-optimized P2P software update distribution, Action1 guarantees smooth and effective patch management throughout your organization. Safeguard your systems and maintain their currency with a solution tailored for contemporary IT landscapes.

Alerts/Notifications Yes 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management Yes 
Custom Patches Yes 
Dashboard Yes 
Network Wide Management No 
Patch Prioritization Yes 
Patch Testing Yes 
Remote Access/Control Yes 
Vulnerability Scanning Yes 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support Yes 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management Yes 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access No 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management No 

Vulnerability Management

Protect your organization using Action1's Vulnerability Management and Remediation Software, which integrates real-time vulnerability identification with inherent remediation features. Start with a complimentary vulnerability assessment that covers an unlimited number of endpoints and easily patch vulnerabilities in your operating systems and applications without needing a VPN. Streamline risk management by automating compensating controls while ensuring adherence to industry regulations. Action1 is fortified by SOC 2 Type II, ISO 27001:2022, and GDPR certifications, providing reliable and secure protection for your IT landscape. Stay proactive against potential threats with this comprehensive solution tailored for effective vulnerability management.

Asset Discovery No 
Asset Tagging No 
Network Scanning No 
Patch Management Yes 
Policy Management No 
Prioritization No 
Risk Management No 
Vulnerability Assessment No 
Web Scanning No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics No 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management Yes 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog No 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management Yes 
Configuration Management No 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management No 
Release & Deployment Management No 
Self Service Portal Yes 

MSP

Backup Management Yes 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

Network Mapping

Color Codes / Icons No 
Compliance Management No 
Device Auto Discovery Yes 
Hierarchical Mapping Yes 
Location-Based Mapping No 
Map Exporting No 
On-Demand Mapping Yes 
Reporting/Analytics Yes 
Self-Updating Maps No 
Web Traffic Reporting No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Network Troubleshooting

Alerts / Escalation Yes 
Bandwidth Troubleshooting Yes 
Change Management No 
Configuration Management No 
Connectivity Management No 
Data Visualization No 
Historical Audit No 
Mobile Network Troubleshooting No 
Network Analysis No 
Network Monitoring Yes 

Patch Management

Alerts/Notifications Yes 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management Yes 
Custom Patches Yes 
Dashboard Yes 
Network Wide Management Yes 
Patch Prioritization Yes 
Patch Testing Yes 
Remote Access/Control Yes 
Vulnerability Scanning Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM No 
Client Portal Yes 
Collaboration Tools No 
Document Management Yes 
Portfolio Management No 
Project Management No 
Proposal Generation Yes 
Quote Management No 
Resource Management No 
Time & Expense Tracking Yes 

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View No 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print Yes 
Remote Wake Yes 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

SaaS Management

License Management No 
Onboarding Yes 
Renewal Management Yes 
SaaS Operations Management No 
Shadow IT Detection No 
Spend Management No 
Subscription Management No 
Usage Tracking / Analytics Yes 
Vendor Management No 

Server Management

CPU Monitoring Yes 
Credential Management Yes 
Database Servers Yes 
Email Monitoring Yes 
Event Logs Yes 
History Tracking Yes 
Patch Management Yes 
Scheduling Yes 
User Activity Monitoring Yes 
Virtual Machine Monitoring Yes 

Service Desk

CMDB No 
Change Management No 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access Yes 
Procurement Management No 
Remote Control Yes 
SLA Management Yes 
Self Service Portal Yes 

System Monitoring

Alerts / Notifications Yes 
Antivirus Management Yes 
Data Backup / Recovery Yes 
Device Monitoring Yes 
Inventory Management Yes 
Patch Management Yes 
Policy-based Automation Yes 
Remote Monitoring Yes 
Reporting / Analytics Yes 
Risk Analysis Yes 
Server Monitoring Yes 
Service Configuration Management Yes 

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