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Average Ratings 8 Ratings

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support

Description

Act-on makes it easy to build lasting relationships with customers and measure your marketing successes. Act-On, a cloud-based marketing automation platform that has won numerous awards, aims to help businesses grow their brand, drive demand and expand customer relationships. Act-On is the only integrated workspace that allows marketers to combine multiple marketing tools into one application. This allows them to improve customer experience. Web visitors typically decide to stay or leave a site within the first 20 seconds. Act-On’s AI agent, called Act-On InSite, ensures they stay engaged by delivering fast, accurate, and personalized content that addresses their needs, turning visitors into potential sales opportunities.

Description

Klaviyo empowers businesses to create smarter digital relationships by transforming customer data into meaningful, impactful experiences. From email and SMS to web interactions and reviews, Klaviyo makes it easy for B2C brands to engage customers at every touchpoint. Trusted by over 157,000 businesses, Klaviyo helps drive faster, more efficient revenue growth. Klaviyo’s 350+ integrations making getting started easy for marketers. Some key features of the platform include predictive analytics, AI automation, optimized templates, A/B testing, and intuitive segmentation and email flows to ensure marketers are reaching their audience with the right message at the right time. The solution also supports integration with payment processing and point of sale (POS) software solutions, such as Magento, Shopify, and WooCommerce.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AppointmentCore Yes 
Axis LMS Yes 
Cognito Forms Yes 
Dataddo Yes 
Emailable Yes 
Facebook Yes 
Gravity Forms Yes 
Integry Yes 
Interact Yes 
Knak Yes 
LeadsBridge Yes 
Lyftrondata Yes 
OptiMonk Yes 
Peaka Yes 
StarfishETL Yes 
SyncApps Yes 
Taxi for Email Yes 
Unbounce Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

AppointmentCore Yes 
Axis LMS Yes 
Cognito Forms Yes 
Dataddo Yes 
Emailable Yes 
Facebook Yes 
Gravity Forms Yes 
Integry Yes 
Interact Yes 
Knak Yes 
LeadsBridge Yes 
Lyftrondata Yes 
OptiMonk Yes 
Peaka Yes 
StarfishETL Yes 
SyncApps Yes 
Taxi for Email Yes 
Unbounce Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

$900.00/month
Act-On pricing is based on tiers or contacts: $900 per month (for 2,500 active contacts, 3 marketing users, and 50 sales users) and $2,000 per month (for 2,500 active contacts, 6 marketing users, and 100 sales users).
Free Trial Yes 
Free Version No 

Pricing Details

$0/month
The free tier includes email support for the first 60 days. You can create an account, import and sync your data, customize templates and emails, and use many of Klaviyo’s feature for free. You can send 500 emails maximum to up to 250 active profiles. You also get 150 SMS credits. You’ll be prompted to upgrade once you exceed that limit.

Access the full Klaviyo platform plus exclusive AI-powered features and 24/7 support for as little as $20/month.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Act-On Software

Founded

2008

Country

United States

Website

www.act-on.com

Vendor Details

Company Name

Klaviyo

Founded

2012

Country

United States

Website

www.klaviyo.com

Product Features

Account Based Marketing

Analytics No 
Campaign Personalization No 
Customer Segmentation No 
Engagement Monitoring No 
Lead Nurturing No 
Lead Scoring No 
Progress Tracking No 
Prospecting Tools No 
Target Account Identification No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

eCommerce Marketing

AB Testing No 
Abandoned Cart Email No 
Analytics / ROI Tracking No 
Customer Data Profiles No 
Dynamic Content No 
Email Marketing No 
Email Personalization No 
Facebook Ads No 
Google Ads No 
Product Recommendations No 
Push Notifications No 
Retargeting No 
SMS Marketing No 
Search Marketing No 
Segmentation No 
Signup Forms & Popups No 
Social Marketing No 
Triggered Emails No 
Website Visitor Tracking No 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms No 
Mailing List Management No 
Mobile Optimized Emails No 
Reporting/Analytics No 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

Email Template Design

A/B Testing No 
Code From Scratch No 
Drag & Drop Editing No 
Image Library No 
Import HTML Code No 
Mobile-Friendly / Responsive No 
Potential Issue Identification No 
Premade Templates No 
Proofing No 
Reporting / Analytics No 
Text Editor No 
Theme Editor No 

Employee Advocacy

Content Controls / Compliance No 
Content Library Creation No 
Mobile Access No 
Post Scheduling No 
Push / Email Notifications No 
Reporting / Analytics No 
Social Sharing Gamification No 
Tiered User Permissions No 

Landing Page

A/B Testing No 
Analytics No 
Drag & Drop No 
Form Creation No 
Real Time Editing No 
Responsive No 
SEO Management No 
Templates No 

Lead Generation

Contact Discovery No 
Contact Import/Export No 
Lead Capture No 
Lead Database Integration No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Visitor Identification No 

Marketing Analytics

A/B Testing No 
Campaign Management No 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard No 
Performance Metrics No 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms Yes 
Lead Scoring Yes 
Sales Intelligence Yes 
Search Marketing Yes 
Segmentation Yes 
Social Marketing Yes 
Website Visitor Tracking Yes 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Product Features

Campaign Management

Develop, initiate, and assess integrated marketing campaigns across multiple platforms—all from one central interface. Create target audiences in moments, produce brand-consistent content using Klaviyo AI, and schedule or activate messages in response to real-time actions. Tailor promotions, products, and timing for each individual recipient. Work together under predefined guidelines and approval processes, followed by enhancements through A/B testing, deliverability analytics, and performance comparisons. Comprehensive reporting and attribution reveal the effectiveness of your efforts across email, SMS/RCS, WhatsApp, push notifications, and beyond.

Channel Management No 
Contact Database Yes 
Email Marketing Yes 
Event Triggered Actions Yes 
Lead Management No 
Multi-Campaign Yes 

Customer Data Platforms (CDP)

The Klaviyo Data Platform consolidates various marketing, commerce, and service information into a cohesive, real-time customer profile. It offers features such as identity resolution, limitless lookback segmentation, no-code data transformations, custom objects, and open APIs. Additionally, it boasts over 350 integrations and warehouse sync capabilities. With Klaviyo Marketing and Service, you can quickly activate insights: create segments, initiate flows, customize content, and evaluate performance seamlessly, eliminating the need for multiple tools or delayed batch processing.

Behavioral Analytics Yes 
Campaign Management No 
Customer Profiles No 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching No 
GDPR Compliance No 
Personalization Yes 
Predictive Modeling Yes 

eCommerce Marketing

AB Testing Yes 
Abandoned Cart Email Yes 
Analytics / ROI Tracking Yes 
Customer Data Profiles Yes 
Dynamic Content Yes 
Email Marketing Yes 
Email Personalization Yes 
Facebook Ads Yes 
Google Ads Yes 
Product Recommendations Yes 
Push Notifications Yes 
Retargeting Yes 
SMS Marketing Yes 
Search Marketing Yes 
Segmentation Yes 
Signup Forms & Popups Yes 
Social Marketing Yes 
Triggered Emails Yes 
Website Visitor Tracking Yes 

Email Marketing

Boost instant sales and foster long-term customer loyalty through data-centric email strategies. Klaviyo combines an easy-to-use editor and over 160 customizable templates with advanced features like real-time audience segmentation, predictive analytics, and dynamic product integration. Enhance your email campaigns with AI tools for reputation management, guided warming strategies, intelligent sending, and optimized send times. Conduct rapid A/B testing, achieve personalization on a broad scale, and track performance with revenue-linked reporting and metrics. Designed specifically for ecommerce, Klaviyo seamlessly connects with more than 350 applications.

A/B Testing Yes 
Artificial Intelligence Yes 
Auto-Responders Yes 
CAN SPAM Compliance Yes 
Customer Surveys Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

Email Personalization

Move past the one-size-fits-all approach. Customize products, promotions, and content sections in real-time by leveraging profile information, online behavior, and purchasing patterns. Utilize predictive analytics to optimize timing and frequency; AI crafts messaging and subject lines that align with your brand identity. Incorporate display/hide features and adaptable content to maintain template versatility. Tailor each communication to specific individuals and confirm effectiveness through A/B testing, deliverability analysis, and comprehensive revenue tracking.

Email Template Design

A/B Testing Yes 
Code From Scratch Yes 
Drag & Drop Editing Yes 
Image Library Yes 
Import HTML Code Yes 
Mobile-Friendly / Responsive Yes 
Potential Issue Identification Yes 
Premade Templates Yes 
Proofing Yes 
Reporting / Analytics Yes 
Text Editor Yes 
Theme Editor Yes 

Marketing

Klaviyo serves as an AI-driven B2C customer relationship management system that seamlessly integrates marketing, customer service, analytics, and data, enabling brands to accelerate their growth without added complexity. Manage email, SMS/RCS, WhatsApp, mobile push notifications, and on-site interactions all from a single platform. With real-time customer profiles and over 350 integrations, Klaviyo facilitates accurate segmentation and personalized experiences on a one-to-one basis. Its integrated K:AI agents can transform a URL into a comprehensive marketing strategy and effective campaigns, continuously optimizing them for better results. With more than 160 customizable templates and 80 pre-designed workflows, you can launch your initiatives swiftly and measure their effectiveness with insightful dashboards, testing capabilities, and performance benchmarks.

Marketing Attribution

Discover the true factors behind your revenue generation with adaptable, multi-channel attribution. Tailor your lookback periods, touchpoints, and filters—and make retroactive adjustments for accurate comparisons. Combine last-click or multi-touch attribution with comprehensive portfolio dashboards, cohort studies, funnel analysis, and performance benchmarks. Gain insights into your performance across various platforms, including email, SMS/RCS, WhatsApp, and push notifications, all in a single dashboard. Then leverage those insights through testing, actionable recommendations, and AI-driven optimizations.

Attribution Modeling No 
Audience Segmentation Yes 
Conversion Tracking Yes 
Cross-Channel Attribution Yes 
Customer Journey Mapping Yes 
Multi-Touch Attribution Yes 
Predictive Analytics Yes 
ROI Tracking No 

Marketing Automation

Streamline complete lifecycles through multi-channel workflows that respond to real-time occurrences—such as website interactions, transactions, subscription adjustments, and beyond. Marketing Agent harnesses the power of AI to develop your email marketing approach, generate content, and maintain an active schedule. Activate communications across any platform, automatically test different versions, and utilize predictive analytics to guide timing, reduce churn, and determine the next optimal step. Oversee everything from a single dashboard with consolidated profiles, ensuring that each automation remains precise, aligned with your brand, and focused on performance.

A/B Testing Yes 
Analytics / ROI Tracking Yes 
Artificial Intelligence Yes 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms Yes 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation Yes 
Social Marketing No 
Website Visitor Tracking Yes 

Mobile Marketing

Encourage app users to return consistently by utilizing push notifications, in-app messages, and synchronized user journeys, all driven by consolidated data. Achieve accurate targeting through real-time audience segments and predictive analysis; customize creatives and calls-to-action; and activate messages based on user behavior. Oversee silent push notifications for background updates and integrate mobile communication with email, SMS, and WhatsApp to create seamless interactions. Develop quickly using an easy-to-navigate editor and pre-designed templates; evaluate performance with comprehensive reporting linked to revenue outcomes.

Channel Attribution Yes 
Contextual Targeting No 
Coupons Yes 
Email Marketing Yes 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing Yes 
Push Notifications Yes 
Text Messaging Yes 
Text-to-Win No 

Personalization

Provide authentic personalized experiences by customizing content, products, channels, and timing for each individual. Klaviyo’s integrated profiles merge data from browsing behavior, purchase history, service engagements, and user consent to create targeted segments and personalized messaging. Leverage predictive analytics such as customer lifetime value, risk of churn, and anticipated order dates, along with AI-driven suggestions to refine every interaction. Personalization is inherently built into email, SMS/RCS, WhatsApp, mobile apps, and websites—eliminating the need for additional customer data platforms or overnight synchronizations.

A/B Testing Yes 
Abandoned Cart Saver Yes 
Account Based Marketing No 
Behavioral Targeting Yes 
Campaign Segmentation Yes 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

SMS Marketing

Increase your income and foster connections through compliant, interactive SMS communication. Instantly create segments based on data insights, automate chat flows, and tailor messages using integrated profiles. Expand your subscriber list with intelligent, targeted forms while ensuring message delivery through a dedicated platform. Track sales effectively alongside email and mobile efforts. Connect with audiences in over 20 countries and seamlessly integrate SMS with email, WhatsApp, and push notifications from a single interface. Leverage AI to enhance your messaging, optimize testing, and refine audience targeting.

2-Way Messaging Yes 
Artificial Intelligence Yes 
Contact Management No 
MMS Yes 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

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