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Description
Acorde serves as a dynamic pulse survey platform designed to gauge employee engagement effectively. Our system distributes a brief feedback survey on a weekly or biweekly basis, allowing employees to provide anonymous insights into their feelings in real time. With the option to personalize your survey, you can select from a broad range of well-researched questions that assess various aspects, such as work-life balance and alignment with the organization's core values. Recognizing the increasing reliance on mobile devices for work communications, we ensure our surveys are fully optimized for seamless completion on both mobile and desktop platforms. Furthermore, Acorde offers exceptional value, particularly benefiting small businesses and startups seeking to enhance their employee engagement strategies. By leveraging these insights, organizations can foster a more positive workplace culture and drive greater productivity.
Description
Equip your team with essential resources to elevate customer satisfaction levels. Establish a set of questions, organize surveys, and gather feedback via SMS or email, while utilizing NPS dashboards to directly capture customer satisfaction data from your website and mobile applications. Analyze real-time CSAT and NPS metrics to enhance the overall customer experience. Streamline routine processes such as sending reminders and payment updates, while facilitating digital communication to foster engagement and maintain strong relationships with customers, vendors, and employees alike. Create your online surveys in just a few minutes, ensuring accessibility across all devices. Observe survey outcomes in a graphical format and in real-time. Customize your survey questions, schedule the surveys, and receive feedback through SMS, email, and mobile platforms while reviewing CSAT and NPS data on dynamic dashboards. CHI® Express provides you with the tools to assess customer experience, CSAT, and NPS metrics as they evolve. Transform your ideas into survey questions by determining the type of data you need and selecting the relevant question format. This approach not only improves engagement but also provides invaluable insights into customer preferences and behaviors.
API Access
Has API
API Access
Has API
Integrations
PSIcapture
Pricing Details
$75 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Acorde
Website
acorde.app/
Vendor Details
Company Name
Logica Infotech Services
Founded
2010
Country
India
Website
www.chiexpress.net
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
