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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Your store boasts excellent products and is well-prepared for success, yet sales might not be where you expected. If you're feeling disheartened by these online retail hurdles, it's a common sentiment shared by many. To enhance the shopping experience for your visitors, consider guiding them through your sales funnel with a warm, human approach. Convert those browsers into leads and then into paying customers by utilizing tailored, behavior-driven communications. Foster customer loyalty by maintaining engagement over time and implementing effective re-marketing strategies. Increase the number of views on your product pages by assisting visitors in finding exactly what they seek. Accelerate the growth of your email list by capturing leads at every stage of the purchasing journey. Use AI-generated emails to recover a larger portion of abandoned carts and encourage shoppers to take action with personalized, time-sensitive discounts. Additionally, build customer retention by offering rewards for their loyalty to your brand, ensuring they return for future purchases. Engaging your customers thoughtfully can lead to sustainable growth and a thriving online business.

Description

Paloma empowers eCommerce brands to connect with customers through Facebook and Instagram Messenger by facilitating automated, personalized shopping interactions. You can begin with a customizable template that guides customers to find the perfect product or provides information on how your offering meets their needs. Additionally, you can track your leads, sales, conversation flow, click metrics, and behavioral patterns to gain deeper insights into how to effectively market to your target audience. At Paloma, we are driven by the evolving landscape of online commerce, reminiscent of the contemporary lemonade stand, where sellers engage directly with their customers in ways that outperform traditional websites. However, managing these interactions can be complex without the robust support systems that dedicated eCommerce platforms offer. Square sellers, regardless of their type, can integrate their storefronts with Paloma, allowing them to craft tailored shopping experiences through messaging channels. This integration not only enables sellers to connect with their customers on a personal level but also directs them to the most suitable products, facilitating a smooth checkout process that enhances customer satisfaction. Ultimately, Paloma transforms the way online commerce is conducted, making it more interactive and efficient than ever before.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Facebook Messenger No 
Instagram No 
Shopify No 
Square Online No 

Integrations

Facebook Yes 
Facebook Messenger Yes 
Instagram Yes 
Shopify Yes 
Square Online Yes 

Pricing Details

$9 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Acobot

Founded

2008

Country

United States

Website

acobot.ai

Vendor Details

Company Name

Paloma

Founded

2017

Website

www.getpaloma.com

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales Yes 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis Yes 
Virtual Assistant Yes 

Lead Capture

Business Card / Badge Scanning No 
Dashboard No 
Data Extraction No 
Lead Distribution Yes 
Lead Notifications Yes 
Lead Nurturing Yes 
Lead Qualification No 
Lead Scoring Yes 
Online Forms No 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

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