Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ackee optimizes your customer success processes by enabling you to anticipate and reduce customer churn effectively. It equips your team with essential insights to foster success throughout the entire customer experience. Powered by an advanced data science platform, Ackee offers user-friendly tools that provide the necessary metrics to deliver exceptional value to your customers. By integrating your data with Ackee, you gain access to comprehensive health metrics, customer churn forecasts, and detailed account information right at your fingertips. Say goodbye to Excel and the hassle of searching for customer information. You'll receive critical metrics and instant alerts that keep your team informed about significant shifts in customer behavior, empowering you to take proactive measures to enhance retention and promote adoption. Furthermore, Ackee automatically categorizes your most at-risk and most engaged accounts based on actual customer interactions, allowing you to create scalable workflows that concentrate on the clients who require your support the most. This targeted approach ensures that you focus your resources effectively, maximizing the impact of your customer success initiatives.
Description
Enhance customer retention, elevate client loyalty, and observe an increase in return on investment with Starred, an innovative feedback software solution. By focusing on the respondent's perspective, Starred significantly improves response rates. Users can leverage real-time actionable insights that are prioritized according to client segments, allowing for more effective decision-making and strategy implementation. This approach not only fosters stronger relationships with clients but also drives overall business growth.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
No
Bullhorn
No
Bullhorn Connexys
No
Carerix
No
Greenhouse
No
Recruitee
No
Stackreaction
No
Wufoo
No
Integrations
Axis LMS
Yes
Bullhorn
Yes
Bullhorn Connexys
Yes
Carerix
Yes
Greenhouse
Yes
Recruitee
Yes
Stackreaction
Yes
Wufoo
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$329.00/month
Starting Price $329-$879
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ackee Digital Enterprises
Country
United States
Website
ackee.co
Vendor Details
Company Name
Starred
Founded
2012
Country
Netherlands
Website
www.starred.com
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
Yes
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
No