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Description
Ackee optimizes your customer success processes by enabling you to anticipate and reduce customer churn effectively. It equips your team with essential insights to foster success throughout the entire customer experience. Powered by an advanced data science platform, Ackee offers user-friendly tools that provide the necessary metrics to deliver exceptional value to your customers. By integrating your data with Ackee, you gain access to comprehensive health metrics, customer churn forecasts, and detailed account information right at your fingertips. Say goodbye to Excel and the hassle of searching for customer information. You'll receive critical metrics and instant alerts that keep your team informed about significant shifts in customer behavior, empowering you to take proactive measures to enhance retention and promote adoption. Furthermore, Ackee automatically categorizes your most at-risk and most engaged accounts based on actual customer interactions, allowing you to create scalable workflows that concentrate on the clients who require your support the most. This targeted approach ensures that you focus your resources effectively, maximizing the impact of your customer success initiatives.
Description
A customer intelligence platform designed to aid brands in examining and forecasting user behavior across various channels is essential for modern marketing strategies. This platform enables swift and precise data analysis, allowing businesses to uncover behavioral patterns and trends for informed decision-making, leveraging the capabilities of AI and machine learning. B2Metric seamlessly connects with a wide array of data sources, including commonly used databases, to facilitate comprehensive insights. By predicting customer churn, brands can enhance their retention strategies and implement timely preventive measures. Additionally, customers can be categorized into specific segments based on their behaviors, attributes, and preferences, thus allowing for more targeted marketing initiatives. The refinement of marketing strategies through data-driven insights boosts performance, enhances targeting precision, personalizes customer interactions, and optimizes budget allocation. Furthermore, creating tailored marketing efforts and optimizing touchpoints leads to distinctive customer experiences. With AI-driven marketing analytics, businesses can effectively reduce user churn while fostering growth. By identifying customers at risk of leaving, companies can devise proactive retention strategies utilizing sophisticated machine learning algorithms, ultimately ensuring sustained engagement and loyalty. This comprehensive approach to customer intelligence empowers brands to thrive in an increasingly competitive landscape.
API Access
Has API
API Access
Has API
Integrations
Amazon DynamoDB
Amazon S3
Bitrix24
ClickHouse
Firebase
Google Play
InPlayer
Insider
Klaviyo
Meta Pixel
Integrations
Amazon DynamoDB
Amazon S3
Bitrix24
ClickHouse
Firebase
Google Play
InPlayer
Insider
Klaviyo
Meta Pixel
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ackee Digital Enterprises
Country
United States
Website
ackee.co
Vendor Details
Company Name
B2Metric
Country
United States
Website
b2metric.com
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Product Features
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Machine Learning
Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics
Predictive Analytics
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis
