Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cultivate a Coaching Culture. AceUp empowers individuals across various professional levels to enhance their influence through transformative coaching that leverages technology, is informed by scientific principles, and is supported by data analytics. By integrating personalized executive coaching, collaborative training sessions, and advanced behavioral technology, we create an environment conducive to coaching that initiates widespread organizational change and equips top talent and leaders with the vital business and leadership skills they need to excel. Unlock Your Potential with AceUp. In today's competitive landscape, professional development stands out as a crucial benefit that highly skilled employees seek. Personalized one-on-one coaching offers tailored growth opportunities that align with both individual aspirations and organizational objectives. With AceUp’s innovative platform, organizations can harmonize their coaching and professional development initiatives with their strategic goals while effectively monitoring progress and evaluating results. Our Approach. We utilize a blend of individualized executive coaching and group training to foster a comprehensive development framework for all team members, ensuring continuous growth and improvement.

Description

Arkis is a cloud-based suite aimed at enhancing agent performance in contact centers by emphasizing behaviors that yield improved outcomes. Its features encompass Dashboard Reporting, Learning Management, One-on-One coaching, and Knowledge Management tools. This platform helps to shorten the time required for agents to become proficient while also boosting retention rates, as well as measuring agents' KPI performance across various systems. Additionally, it ensures that compliance training is delivered efficiently and that agents have quick access to knowledge articles during calls. The management of one-on-one coaching sessions is streamlined, thanks to Arkis Coaching Management, which is specifically created to initiate, schedule, and oversee this crucial process. Users can either utilize our best-practice templates or design their own to ensure a consistent and high-quality coaching experience, ultimately fostering a culture of continuous improvement within the team. By integrating these features, Arkis positions contact centers to achieve optimal agent performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AceUp

Country

United States

Website

www.aceup.com

Vendor Details

Company Name

Arkis

Website

www.arkis.io

Product Features

Coaching

Appointment Scheduling No 
Billing & Invoicing No 
Business Coaching No 
Client Management No 
Goal Setting / Tracking No 
Life Coaching No 
Mentor/Coach Matching No 
Program Management No 
Progress Tracking No 
Sport Coaching No 

Product Features

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

Alternatives

Sounding Board Reviews

Sounding Board

Sounding Board Labs

Alternatives

Aspect Performance Reviews

Aspect Performance

Aspect, an Alvaria Brand
Click2Coach Reviews

Click2Coach

Envision Telephony
Scorebuddy Reviews

Scorebuddy

Sentient