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Description
Cultivate a Coaching Culture. AceUp empowers individuals across various professional levels to enhance their influence through transformative coaching that leverages technology, is informed by scientific principles, and is supported by data analytics. By integrating personalized executive coaching, collaborative training sessions, and advanced behavioral technology, we create an environment conducive to coaching that initiates widespread organizational change and equips top talent and leaders with the vital business and leadership skills they need to excel. Unlock Your Potential with AceUp. In today's competitive landscape, professional development stands out as a crucial benefit that highly skilled employees seek. Personalized one-on-one coaching offers tailored growth opportunities that align with both individual aspirations and organizational objectives. With AceUp’s innovative platform, organizations can harmonize their coaching and professional development initiatives with their strategic goals while effectively monitoring progress and evaluating results. Our Approach. We utilize a blend of individualized executive coaching and group training to foster a comprehensive development framework for all team members, ensuring continuous growth and improvement.
Description
Arkis is a cloud-based suite aimed at enhancing agent performance in contact centers by emphasizing behaviors that yield improved outcomes. Its features encompass Dashboard Reporting, Learning Management, One-on-One coaching, and Knowledge Management tools. This platform helps to shorten the time required for agents to become proficient while also boosting retention rates, as well as measuring agents' KPI performance across various systems. Additionally, it ensures that compliance training is delivered efficiently and that agents have quick access to knowledge articles during calls. The management of one-on-one coaching sessions is streamlined, thanks to Arkis Coaching Management, which is specifically created to initiate, schedule, and oversee this crucial process. Users can either utilize our best-practice templates or design their own to ensure a consistent and high-quality coaching experience, ultimately fostering a culture of continuous improvement within the team. By integrating these features, Arkis positions contact centers to achieve optimal agent performance.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AceUp
Country
United States
Website
www.aceup.com
Vendor Details
Company Name
Arkis
Website
www.arkis.io
Product Features
Coaching
Appointment Scheduling
Billing & Invoicing
Business Coaching
Client Management
Goal Setting / Tracking
Life Coaching
Mentor/Coach Matching
Program Management
Progress Tracking
Sport Coaching
Product Features
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning
